Follow-up reminders

A reminder is a dated note attached to a chat. When it’s due, the Telegram reminder bot messages you, so you get the nudge in the same app you’re already living in.

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Setting up the reminder bot (once)

The first time you create a reminder, Entergram offers Reminder Bot Setup. It checks every connected Telegram account and connects the bot to the ones that still need it.

• It reports per-account results, ready or failed.
• Refresh Status re-checks; Setup Reminder Bot runs the connection.
• If an account already has it: “Reminder bot is already ready for all connected accounts.”

Without this, a reminder still exists in the app but you won’t get the Telegram ping.

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Creating a reminder

Open a chat’s Details and find the Reminders row, then New Reminder.

Field	Notes
Name (required)	e.g. Follow up with client
Description	Any notes or context
Date (required)	Pick a date, or use Quick Select: Tomorrow, Next Week, Next Month
Time (required)
Account	Which connected account the bot should message you from

Add Reminder saves it. Editing works the same way via Save Changes.

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Seeing your reminders

• A badge sits on the chat row until the reminder is done. The Reminders column shows active reminders per chat.
• The reminder side panel lists Active Reminders for this chat, and Show all opens everything Across all chats.
• Filter by Upcoming, Past or All.
• A calendar view shows Reminders on {date}.

Mark one Done when it’s handled, or Clear / delete it.

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Reminders in analytics

Reminder activity (created, updated, completed, deleted) is recorded in the workspace activity feed, so it shows up in Analytics → Log history and in Recent Changes. See Log history.

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Troubleshooting

Symptom	Fix
No Telegram message when a reminder fires	Run Reminder Bot Setup again and check the per-account results
”Account not fully configured”	The selected account isn’t ready, pick another or reconnect it
”No account selected”	Choose a connected account in the reminder form
Setup fails for one account	Reconnect that account, then retry the bot setup