Your first week with Entergram

A quick day-by-day plan. Each step takes minutes.

Day 1 — Connect and explore

• Sign in, then Settings → Accounts → Connect account and link your first Telegram account (QR or phone). The 3-day Pro trial starts automatically.
• Open the chat table — every chat appears as one row. Sort, search, and filter to get a feel for it. See The chat table.

Day 2 — Set up your CRM layer

• Add a custom column for your pipeline — e.g. a multiselect Stage (Lead → Qualified → Demo → Won). See Custom columns & tags.
• Tag key contacts (VIP, warm-lead) and set field values inline from the table.

Day 3 — Make your composer fast

• Save your most-used replies as templates with a slash command like /pricing.
• Use variables ({{first_name}}) so each insert is personalized.

Day 4 — Broadcast safely

• Select a filtered set of chats and send a broadcast. It runs server-side with conservative rate limiting, so you can close the browser.
• Optionally apply a post-send action — e.g. flip every recipient’s Stage to Notified.

Day 5 — Track and measure

• Turn a live conversation into tracked work with a ticket — status, priority, assignee, SLA.
• Open Analytics to see message volume, response rate, and your busiest hours.

Going team-wide

Invite teammates to a workspace so you share the CRM layer — custom columns, tags, comments, and tickets — while each person keeps their own Telegram login. Start with Members, seats & roles.