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Onboarding setup wizard

The first time you sign in, Entergram runs a short wizard. Each step shows Step n of N at the top, and you can go Back at any point.

Step 1, How did you hear about us?

Section titled “Step 1, How did you hear about us?”

Telegram, Google Search, X (Twitter), LinkedIn, GPT Search (ChatGPT, Grok, Gemini etc.), Someone recommended us, Review site or directory, or Other. Pick all that apply. This only shapes our reporting.

The onboarding discovery step asking how you heard about Entergram

Step 2, Use cases

Section titled “Step 2, Use cases”

Pick all that apply: Client Management, Analytics, Group Management, Broadcasting, Outreach, Customer Support.

What are you trying to prevent? is optional, and you can pick several:

  • Staff deleting or editing messages
  • Staff taking client contacts when they leave
  • Members seeing phone numbers and usernames
  • People logging the company account in elsewhere
  • No record of who said what to a client
  • No visibility into response times
  • Nothing specific yet

The answer tells us which controls to walk you through, so it is worth being accurate. It changes nothing on its own, and nothing here is final.

You can also flag integrations you care about (Zapier, HubSpot, Notion, Zendesk, Slack, Make, or a custom one), optional.

What should we build next? is optional too: WhatsApp, Instagram, TikTok, LinkedIn, X (Twitter), Gmail or something else. None of these exist in Entergram yet, so the answer is a vote that feeds our roadmap, not a feature you are turning on.

The onboarding use-cases step with selectable use cases and integrations

Step 3, Your workspace

Section titled “Step 3, Your workspace”

Two tabs:

Create new

  • Workspace Name, e.g. Acme Workspace. You can have several workspaces with the same name.
  • Company Website (optional), used to personalize analytics and reporting.
  • How many people will use it? (optional), one of Just me, 2-5, 6-20, 21-50 or 50+ people. It only sets our expectation of the workspace size. It does not buy or limit seats, which you choose when the trial ends.
  • How does your team use Telegram accounts? (optional). Pick either or both: We share Telegram accounts across the team and Each person has their own Telegram account. Shared logins and personal accounts need different controls, so this tells us which setup to walk you through.
  • How will Entergram be used?, Individual use or Team / Workspace. Changeable later.
  • Referral Code (optional), if someone invited you.

Join existing

  • Paste the invitation link you were given, e.g. https://app.entergram.com/workspace/join/.... Entergram validates it before continuing. An invalid or expired link is rejected with a clear message. Team size and account setup are not asked here, because the workspace already exists.

The onboarding workspace step, with tabs to create a new workspace or join an existing one

Step 4, Connect your Telegram

Section titled “Step 4, Connect your Telegram”

The important screen. It tells you what Entergram will access (basic Telegram account information, chat list and metadata, and group membership and activity timestamps) and confirms the connection is handled on Entergram’s servers, so there is nothing to install or unlock on your device.

Accept the Terms of Service and Privacy Policy, then Connect Telegram Account and sign in by QR code or phone number.

The onboarding step that connects your first Telegram account The full flow is in Connect a Telegram account.

Onboarding finishes as soon as that one account is connected. There is no second account to add and no separate analytics step: you can connect analytics per account later from Settings.

After the wizard

Section titled “After the wizard”

You land on Messages with an empty table until the first chat sync finishes. The first sync can take up to about five minutes depending on how large the account is.

The Entergram home screen with an active Pro trial

Next: Your first week.