Telegram CRM use cases
Sales Teams · Growth Teams · Marketing Agencies
Turn Telegram conversations into a visible sales pipeline with shared stages, owners, deal context and follow-up reminders. Reps keep using the accounts prospects already know while managers gain a consistent operating view.
01
Telegram leads often live in a rep's memory.
Managers cannot see which conversations are qualified, what the next action is or where a deal stalled.
Follow-ups depend on recall, and a rep's absence can quietly turn an active opportunity cold.
02
Entergram adds a shared operating layer to each chat.Reps update Stage, Owner, Value, Source and Next action without leaving the conversation.
Reminders create a reliable follow-up queue, while saved replies make common outreach faster.HubSpot can remain the company CRM, with qualified Telegram opportunities and later stage changes synced through Make.com.
Pro analytics gives managers response and workload data by rep.
Related team workflows
Measure outreach with response statistics and the activity heatmap. Run server-side proxied broadcasts that survive a closed browser. Use the API + Make.com to fire campaigns from product or CRM events. The Telegram CRM for growth teams running data-driven Telegram outreach.
Run your clients' Telegram accounts from one workspace. Each agent connects the client account in their own Entergram, share the CRM layer (custom columns, tags, internal comments) across the agency, and ship a CSV report at month-end. The Telegram CRM for marketing agencies running multi-client Telegram operations.
Integrations in this workflow
Keep Telegram as the place where the conversation happens, while the systems your team already uses stay up to date.
Key Features for
Key Benefits
How it works
Connect each rep's Telegram account
define the shared pipeline fields
qualify and assign new conversations
work the reminder queue every day
sync qualified opportunities to HubSpot when needed
review response and workload analytics each week.
Every Telegram account runs through its own proxy with a dedicated IP. Sessions live encrypted on Entergram's servers; your browser never talks directly to Telegram.
Why teams choose Entergram
5 Telegram accounts per seat in every plan, all in one searchable, filterable chat table. Add more in the same seat for €5/month each. Each user only sees the accounts they themselves connected.
Custom columns (text, multiselect, date, number, checkbox), workspace-shared tags, internal comments per chat, reminders delivered to your Telegram via the Reminder Bot, slash-command templates.
Track message volume, response rate and response time, see activity by hour on a 7×24 heatmap, monitor ticket SLA, and compare team performance by member. Available on Pro.
Explore Features
5 Telegram accounts per seat in every plan, +€5/mo per extra in the same seat
Server-side proxied jobs with conservative rate-limit tiers; close the browser, come back later
Headline cards, 7×24 heatmap, weighted response stats, team performance board (Pro)
Custom columns, tags, comments, reminders, ticketing with SLA, kanban view
Practical guides
Free 3-day Pro trial. 5 Telegram accounts per seat with proxy + dedicated IP, on every plan.
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