Sign in to Entergram

Entergram has no passwords. You sign in with a one-time code sent to your email, or with Google.

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Sign in with an email code

1. Enter your email address and click Send sign-in code.
2. Check your inbox for a 6-digit code. It expires shortly for security.
3. Enter the code and click Verify and sign in.

If the code doesn’t arrive:

• Check your spam folder, the app reminds you of this on the code screen.
• Click Resend code. There is a short countdown between resends.
• Use Use another email to start over with a different address.

If you follow an old sign-in link you may see “Sign-in link expired. Please request a new one.”, just request a fresh code.

Sign in with Google

Click Continue with Google on the sign-in screen and complete the Google prompt.

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One active browser at a time

If you sign in somewhere else, the older browser is signed out and shows:

You were signed out, Your account was opened in another browser. Sign in again to continue here.

This is expected. Sign in again in the browser you want to keep using.

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Changing your email address

Go to Settings → Accounts → Your profile and click your email.

1. Enter the new address and click Send confirmation.
2. Entergram sends a confirmation link to the new address. Depending on your auth settings you may also have to confirm from your current address.
3. Until every required confirmation is done, your current email stays active and the new one shows as Pending email change.

You can abandon a pending change with Cancel change, your current email is kept.

Changing your display name

Same panel: click your name, edit it, Save. This name appears across your workspace and settings, and is what teammates see next to your comments and ticket activity.

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Related

• Onboarding
• Common issues