Telegram CRM
Telegram Lead Management — Inbound Leads, Pipeline, Tags & Outreach
Telegram lead management in one CRM: turn every inbound message into a tracked lead with Stage columns, tags, reminders and personalized broadcasts.
Run your whole sales pipeline from your inbound Telegram chats
Every inbound chat arrives in one shared view instead of scattered across personal phones, so no lead goes unanswered. Turn that list into a pipeline you can actually move. Add a Stage column — Lead → Qualified → Demo → Proposal → Won → Lost — plus Priority, ARR, Last contact and Owner, then sort and filter to see who's stuck. Tag chats by segment, drop a reminder the moment you promise a follow-up (the Reminder Bot pings your Telegram on time), and when you send a launch broadcast, flip every recipient's stage in the same click. Prefer a kanban board? The Stage column is yours to define, so the same view works as a drag-across-stages board (Backlog → To Do → In Progress → Done) — add Owner and Due-date columns and it doubles as your team's task list and to-do tracker.
Read the messages docs- —
Inbound lead capture
Every inbound message across every connected account lands in one shared view — new chats surface as untagged leads you can assign, stage and answer before they go cold.
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Pipelines as multiselect columns
Create a Stage column (Lead → Qualified → Demo → Proposal → Won → Lost), each option with its own color. Sort and filter by stage; bulk-update many leads with one action.
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Outreach via personalized broadcasts
Use {{name}} or {{first_name}} for personalization (note: {{username}} only resolves in private chats). Templates with attachments. Conservative rate limits keep the accounts safe.
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Follow-ups via the Reminder Bot
Drop a reminder on a chat when you commit to a follow-up — the Reminder Bot delivers it into your Telegram at the due time so the next step never slips.
Internal comments per chat
Leave handoff notes (e.g. "Customer asked about EU pricing — pinged finance") so the next teammate sees the context. Workspace-shared, never visible to your Telegram contact.
Templates with slash-commands
Save your recurring messages — Intro, Demo follow-up, Proposal recap. Label the template /intro-message and inserting it is one keystroke.
Activity log for audit
Every custom-field change, comment, broadcast, ticket update is logged with actor and timestamp. Export to CSV (admins/owners) when you need a paper trail.
Make.com integration
Wire the workspace into low-code automations — capture leads from forms, push closed-won deals into your accounting tool. Available on Pro.
| Need | How Entergram covers it |
|---|---|
| Inbound lead capture | Every connected account's inbound chats in one shared view |
| Pipeline stages | Multiselect Stage column with colored options |
| Lead segmentation | Tags + custom column filters |
| Follow-up reminders | Reminders delivered via the Reminder Bot to Telegram |
| Outreach at scale | Server-side proxied broadcasts with variables |
| Team handoffs | Internal comments + Activity Log |
| Reporting | Analytics page (Pro): response stats, top chats, team board |
Run your whole sales pipeline from your inbound Telegram chats
Every inbound Telegram message lands in the same workspace as a tracked lead — nothing sits unread in someone's personal app. From there you run it with real CRM features: custom columns for Stage and Priority, tags for segments, reminders delivered straight to your Telegram, personalized broadcasts for outreach, and an activity log for a clean audit trail. You assemble the pipeline from blocks you control and can see — no black box, no guesswork.
Frequently asked questions
