Use case: Course Creators & Online Education

Run enrolment and cohorts from one Telegram inbox

Enrolment status, cohort and payment recorded on the student's chat, with cohort-wide announcements sent from a real account rather than a bot.

Online education on Telegram means two jobs at once: selling the next cohort in DMs, and supporting the current one in groups. Both are volume work, and neither is visible without structure.

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The operating loop

How Course Creators & Online Education run marketing, sales and service on Telegram

Capture

Enquiries in one inbox
Every prospective student across every account reads from a single filterable table.
Enrolment fields on first contact
Cohort of interest, level, source and budget captured as custom columns immediately.
Import a waitlist
Waitlist exports arrive with their columns intact as fields and merge tags.
Resolve by username or phone
Reach a prospect from a campaign list through the connected account.

Convert

Enrolment status as a field
Interested, applied, invoiced, paid, enrolled as a multiselect the whole team can filter on.
Reminders before cohort close
Nudges to your own Telegram to chase everyone still unpaid as the start date approaches.
Templates for curriculum and terms
Syllabus, payment terms and joining instructions sent without retyping.
Payment status on the chat
A filter shows every applicant invoiced but not paid, which is where enrolment leaks.

Retain

Cohort broadcasts
Send session reminders and materials to one cohort from a real account, personalized per student.
Cohort groups in the same inbox
Student group chats carry the same fields, tags and comments as enrolment DMs.
Privacy controls on the student list
Hide usernames and group member information so a contractor tutor cannot export the cohort.
Re-enrolment sends
Filter past students by cohort and offer the next level from a real account.

Turn interest into a tracked enrolment conversation.
Move a prospect to a paid seat without losing them.
Support the cohort and sell the next one.

How Entergram helps

See how Entergram works as a Telegram CRM

The challenge

Enrolment conversations and cohort support happen in the same app and blur into each other. Prospects who asked about the next cohort get forgotten, invoices go unchased because nobody can see who is unpaid, and cohort announcements go out through a bot that students mute. Tutors brought in per cohort get access to the whole student list with nothing stopping them keeping it.

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How Entergram helps

Entergram separates the two jobs with fields and filters while keeping them in one inbox. Enrolment status, cohort and payment become custom columns, so everyone invoiced but unpaid is a filter away. Cohort announcements broadcast from a real personal account, personalized per student, so they read as messages rather than bot spam. Privacy controls hide usernames and member information, which is what makes bringing in per-cohort tutors safe.

Capabilities

What Course Creators & Online Education actually use

Custom columns and filters · Broadcasts from real accounts · Groups and DMs in one inbox · Privacy controls · MCP with language detection

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Custom columns and filtersText, number, date, multiselect and checkbox fields, so enrolment and payment state are queryable.
Broadcasts from real accountsServer-side proxied jobs, personalized per recipient, sent from an account students recognize.
Groups and DMs in one inboxCohort groups carry the same fields, tags and internal comments as enrolment conversations.
Privacy controlsHide usernames, hide group member information, prevent message editing and deletion.
MCP with language detectionAn approved assistant can read a chat, detect the student's language and localize a cohort message before sending.

Setup

How it works

Connect the accounts · Set up enrolment fields · Chase the unpaid · Broadcast to the cohort · Sell the next level

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01 Connect the accounts

Admissions and tutor accounts connect to one workspace, each on its own proxy and dedicated IP.

02 Set up enrolment fields

Cohort, enrolment status, payment status and level as custom columns on every student chat.

03 Chase the unpaid

Filter to invoiced but unpaid and set reminders before the cohort closes.

04 Broadcast to the cohort

Session reminders and materials sent from a real account, personalized per student.

05 Sell the next level

Filter past students by cohort and send a personalized offer from the same account they know.

Integrations

Keep the rest of your stack in sync

Telegram stays the place the conversation happens, while the systems your team already uses stay up to date.

Learn more

Your payment tool through Make.com: when an invoice clears, a scenario updates the tags on the student's chat, for example paid.
CSV export: take the enrolment funnel and cohort roster fields out for the team's review.
Entergram MCP: localize the cohort announcement per student by detecting the language of their chat first.