Crypto & trading
How it works
These teams also run more accounts than anyone else. A desk might operate a dozen, an OTC operation more, a token project one per region. Each account connects to Entergram as a real personal Telegram account behind its own unique proxy and dedicated IP, so running many identities does not mean sharing a fingerprint. One inbox reads them all, and you filter by account instead of switching to it.
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The workflow underneath is the same for all four. A conversation opens, the terms or the issue get recorded, someone owns the next step, and the record has to survive a handover. Entergram keeps Telegram exactly as it is for the counterparty and adds the layer above it: custom fields for amount, stage, rate or payment method, internal comments the counterparty never sees, SLA tickets for deadline-bound work, and an activity log that records every field and status change with an actor and a timestamp.
Where they differ is emphasis. Trading desks weigh structured deal records and trader handover most, with amount, counterparty, status and settlement date beside the live chat. P2P and OTC flow is a volume problem, so sorting by who spoke last, reminders that arrive in the trader's own Telegram and slash-command templates carry the load. Web3 projects need privacy boundaries between functions: community accounts shared with the team, investor accounts kept private to one person. Token communities care most about the four privacy controls, because contributors rotate and the holder list must not leave with them.
All four run on the same Telegram CRM workspace. The MCP covers every account on the seat, so an approved AI assistant can triage the queue, populate fields, or work out how many investor conversations are active from the raw message events rather than a fixed report. Live Telegram search finds groups, channels and people outside the workspace by name or username. It does not read message content, it is rate limited, and it does not open private groups an account was never admitted to.