Use case: Recruitment & Staffing

Run the candidate pipeline inside the chat

Sourcing, screening and placement tracked on the Telegram conversation itself, across every recruiter's account, with reminders that stop candidates going cold.

In markets where candidates live on Telegram, the ATS is always a step behind the conversation. Entergram puts the pipeline stage on the chat, so the record updates as the recruiter works rather than after.

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Works with your personal Telegram account.

+300 clients 45% faster replies Zero bans in 6 months No bots, no phone-switching

Entergram's own measurements: product usage data and our in-app customer survey. Not independently audited.

The operating loop

How Recruitment & Staffing run marketing, sales and service on Telegram

Capture

Find relevant communities
Live search surfaces groups, supergroups and channels outside the workspace by name or username.
Import a candidate list
Columns from the import become CRM fields, so skills, seniority and location are filterable immediately.
Resolve by username or phone
Reach a candidate through live Telegram search by username, or by phone number when there is none.
Every recruiter's account in one view
The desk sees the whole pipeline without anyone switching sessions or forwarding screenshots.

Convert

Pipeline stages on the chat
Sourced, screened, submitted, interviewing, placed as a multiselect field you can filter the desk on.
Role and client fields
Custom columns hold the role, the client, the rate and the availability date.
Reminders for every stage
Nudges arrive in the recruiter's own Telegram so a candidate does not sit unattended after a screen.
Slash-command templates
Screening questions and role briefs sent without retyping, personalized per candidate.

Retain

Re-engagement broadcasts
Filter to a skill segment and send a personalized new-role message from a real account.
Privacy controls on the candidate book
Hide usernames and member information so a recruiter leaving does not take the bench with them.
Handover comments
Internal notes carry candidate context between recruiters without the candidate ever seeing it.
Response-time analytics
Messages sent and received, response times, and busiest hours, so the desk knows its own speed.

Source candidates and get them into one tracked queue.
Move candidates through stages without leaving Telegram.
Keep the bench warm and the book with the business.

How Entergram helps

Telegram Sales CRM

The challenge

Candidates reply on Telegram in minutes and in the ATS never. So recruiters work in Telegram and update the system afterwards, or not at all. The desk cannot see which candidates are mid-screen, placements slip because nobody followed up, and a recruiter moving on takes an entire bench of relationships with them.

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How Entergram helps

Entergram makes the Telegram conversation the record. Pipeline stage, role, client, rate and availability sit on the chat as custom fields, so a filter shows everything mid-screen or awaiting submission. Reminders fire into the recruiter's own Telegram. Outreach runs from real personal accounts rather than a bot, and the workspace privacy controls mean inbox access does not equal a copy of the candidate book.

Capabilities

What Recruitment & Staffing actually use

Lead and candidate management · Live Telegram search · Broadcasts and list import · Privacy controls · MCP across every recruiter account

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Lead and candidate managementPipeline, custom fields and chat context are the core specialism. A candidate is just a lead with a different field set.
Live Telegram searchFind people, groups, supergroups and channels outside the workspace by name or username. It does not grant access to private groups the account was never admitted to.
Broadcasts and list importImport a bench list, get its columns as merge tags, and send personalized re-engagement from real accounts.
Privacy controlsHide usernames, hide group member information, and prevent message editing and deletion.
MCP across every recruiter accountAn approved assistant can populate candidate fields, surface stalled chats and draft the next touch.

Setup

How it works

Connect the recruiter accounts · Define the pipeline fields · Source and import · Work the stages with reminders · Re-engage the bench

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01 Connect the recruiter accounts

Each recruiter connects their own accounts and shares the ones the desk needs to see.

02 Define the pipeline fields

Stage, role, client, rate and availability as custom columns applied across every candidate chat.

03 Source and import

Use live search to find relevant communities, and import candidate lists so their columns become fields.

04 Work the stages with reminders

Filter to a stage, act on the top of the queue, and set a reminder on anything waiting.

05 Re-engage the bench

When a new role lands, filter by skill and broadcast a personalized message from a real account.

Integrations

Keep the rest of your stack in sync

Telegram stays the place the conversation happens, while the systems your team already uses stay up to date.

Learn more

Notion: each candidate chat becomes a row in one Notion database, with stage, role and rate syncing both ways, so the desk has a candidate board without a second tool to maintain.
CSV export: take the placement pipeline's fields into the report the business already reviews.
Entergram MCP: list every candidate who has gone quiet since their screen and draft a follow-up from the thread.

FAQ

Questions from Recruitment & Staffing

Does this replace our ATS?

Usually not. It replaces the gap between the ATS and the conversation. Desks that want the ATS updated automatically build that link on the Entergram API (Pro).

Can we message candidates who never contacted us?

Yes, if you already have their username or phone number. Entergram resolves it live through a connected account. It does not harvest members from groups.

What stops a recruiter taking the bench when they leave?

Workspace privacy controls can hide usernames and group member information and prevent message deletion. Shared accounts, fields and comments stay with the workspace.

Can several recruiters work one account?

Yes. An account can be shared with the workspace so the desk replies from a single identity, or kept private to one recruiter. It is a per-account choice.

Do candidates see a bot?

No. Every message goes out from a real personal Telegram account, which is why response rates hold up.