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Built on real Telegram accounts

Telegram sales CRM & pipeline

Replace sales spreadsheets with a shared Telegram pipeline. Assign leads, record the next step and follow up from the inbox your team already uses.

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Works with your personal Telegram account.
100+ teams · 45% faster replies · Zero bans in 6 months · No bots, no phone-switching

Built on real Telegram accounts

Explore Features

Keep lead ownership, deal context and the next action beside the Telegram conversation.

Labels Lead Hot Follow-up Customer VIP

Telegram Lead Management

Telegram lead management in one CRM: turn every inbound message into a tracked lead with Stage columns, tags, reminders and personalized broadcasts.

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Broadcast 3 chats

Telegram Broadcast

Send Telegram broadcasts and bulk messages to existing contacts. Filter audiences, personalize templates, pace delivery, track results, and automate follow-up.

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Connected accounts @alex_sales @anna_support @max_ops + Connect more accounts

Multiple Telegram Accounts

Manage multiple Telegram accounts in one inbox, built for business teams: connect your employees' accounts, see every chat in one table, 5 accounts per seat.

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Workspace 4 accounts

Telegram Workspaces

Telegram unified inbox for teams: one shared, multi-account team inbox with Member/Admin/Owner roles, internal comments and shared tags - each member's own chats stay private.

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Your IP 185.220.101.42 Proxy IP a7f3:9c2d:1e4b 92.34.18.7

Telegram Proxy & Dedicated IP

Each Telegram account connected to Entergram gets a dedicated proxy IP for stable, isolated connectivity, with no shared pool or manual setup.

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entergram-api POST/v1/messages { "chat_id":"@acme", "text":"Order shipped" } 200 OK

Telegram CRM API

Telegram CRM API: a workspace-scoped REST API to sync chats and contacts, fire broadcasts, create tickets and build internal tools on your own data.

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Built on real Telegram accounts

A sales pipeline beside the conversation

When sales conversations live across several Telegram accounts, ownership and follow-up are easy to lose. Entergram brings those conversations into one workspace and gives each lead a stage, owner, notes and a next step.

A rep can open a new inquiry, qualify it, assign the deal and schedule a follow-up without copying the conversation into a spreadsheet. A manager can review the pipeline and see which leads have stalled.

Looking for the all-in-one Telegram CRM platform ? This page is its sales side - pipeline, lead tracking and outreach.

  • Multiple Telegram Accounts
  • Telegram Workspaces
  • Telegram Proxy & Dedicated IP
  • Telegram Broadcast
  • Telegram Analytics
  • Telegram Custom Columns & Tags

Why sales teams choose Entergram

Keep lead ownership, deal context and the next action beside the Telegram conversation.

  1. 01

    One pipeline for every Telegram account your reps use.

  2. 02

    Custom pipeline stages, assignment, tags, and follow-up reminders.

  3. 03

    Broadcast personalized outreach to hundreds of prospects at once.

Telegram sales CRM

Keep the deal record with the chat

Contact fields capture details such as source, country or deal value. Pipeline stages show progress, while internal notes record what was promised and who owns the next action.

For a typical inbound lead, a rep assigns the chat, marks it as qualified and adds a follow-up date. The sales manager can review the same pipeline without asking for a separate spreadsheet update.

Product fit

Choose Entergram for personal-account workflows, not generic omnichannel support

The core difference is the connection model: your team works from the Telegram accounts customers already know, while Entergram adds ownership, CRM context and reporting around those conversations.

Strong fit

  • Sales or support happens through personal Telegram accounts and existing chats.
  • Several people or accounts need one accountable workspace.
  • You need contacts, custom fields, assignments, tickets or analytics beside the conversation.
  • Your team initiates follow-ups or works inside private and group chats.

Consider another category

  • You only need a bot builder for opt-in campaigns and scripted flows.
  • Email, voice and web chat matter more than Telegram.
  • You need Telegram to act as an independent long-term archive outside Telegram itself.
  • No one on the team can own connected-account access and workspace policy.
Operational problemEntergram mechanismExplore
Leads are spread across personal inboxesShared workspace, contact records and saved viewsWorkspaces
Replies are duplicated or missedAssignment, tickets, priority and internal notesSupport workflow
Managers cannot see demand or response performanceAccount- and seat-level message analyticsAnalytics
Context must reach another systemAPI, webhooks, Make.com and MCP workflowsIntegrations

Explore the platform

One platform for your whole Telegram

Telegram MCP Use the MCP connection when you want an AI or automation tool to work with authorized Telegram and CRM data. Telegram support software Shared inbox, SLA tickets, a Kanban board and an AI agent that triages and drafts replies. Telegram Analytics Response time, reply rate, a 7×24 heatmap and per-agent SLA across every connected account. Telegram CRM API REST API and webhooks for sync jobs, internal tools and programmatic Telegram automation. Telegram Team Inbox Seats, roles and a shared workspace where each agent's own chats stay private.

FAQ

Telegram sales CRM - FAQ

Do you handle support too, or only sales?
Both - they're two sides of one product. This page is the sales side: pipeline, lead tracking and follow-ups. For ticketing, SLAs and a Kanban support queue, see our Telegram Support desk, which runs on the same connected accounts and the same shared inbox.
Does Entergram work with my personal Telegram account, or only bots?
Both - and the personal account is the point. Entergram connects your real Telegram accounts so you keep your existing chats, contacts and history, then adds the sales CRM layer on top. Bots can only see conversations they're explicitly added to; a sales CRM is built to manage the human conversations your reps already have with prospects every day.
Can I connect multiple Telegram accounts to one CRM?
Yes. Entergram is multi-account by design: connect as many personal or bot accounts as your team needs and manage them all from a single shared workspace. Chats from every account land in the same inbox, so any rep can pick up a deal no matter which account it arrived on.
How do custom columns and tags work for sales?
Custom columns store structured details such as stage, deal size, source, country or plan. Tags are better for flexible grouping and filtering. Teams can choose the fields that match their sales process.
Is my data private - can Entergram read my messages?
Your conversations stay yours. Entergram is the CRM layer on top of the accounts you connect: your team sees your chats the same way they would in Telegram, plus pipeline context. We don't sell or mine your message content, and access is scoped to your workspace and the accounts you choose to connect.

Practical guides

Learn the workflow before you choose

Best Telegram CRM in 2026: 10 Tools Honestly ComparedCompare 10 Telegram CRM tools by account model, inbox, outreach, pipeline, ticketing, integrations, price and the workflow each option fits.Read guideWhat Is a Telegram CRM? The Complete Guide for Business in 2026Learn how a Telegram CRM transforms your business communication. Discover multi-account management, broadcast messaging, custom labels, analytics, and secure chat features for teams.Read guideTelegram Lead Management: The Complete Guide for 2026Learn how to capture, qualify, and convert leads on Telegram. Build pipelines, automate follow-ups, and measure conversions with a purpose-built system.Read guide

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