Telegram CRM & Support Platform

Telegram sales CRM & pipeline

Turn scattered Telegram chats into a managed sales pipeline — multi-account inbox, custom stages, lead tracking, reminders and broadcasts, all on the accounts your prospects already message.

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Works with your personal Telegram account.
100+ teams · 45% faster replies · Zero bans in 6 months · No bots, no phone-switching

Telegram CRM & Support Platform

Explore Features

Telegram wasn't built for sales. Entergram adds the tools you're missing — a shared multi-account inbox, a pipeline with custom stages, lead analytics, and broadcasts to follow up at scale.

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Telegram Lead Management

Telegram lead management in one CRM: build a pipeline with Stage columns, prioritize with tags, set reminders, and run personalized broadcasts for outreach.

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Broadcast 3 chats

Telegram Broadcast

Telegram broadcast tool: message your existing contacts in bulk — filter by tag or column, send from the CRM or via Telegram MCP, all at safe rate limits.

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Connected accounts @alex_sales @anna_support @max_ops + Connect more accounts

Multiple Telegram Accounts

Manage multiple Telegram accounts in one inbox, built for business teams: connect your employees' accounts, see every chat in one table, 5 accounts per seat.

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Workspace 4 accounts

Telegram Workspaces

Telegram unified inbox for teams: one shared, multi-account team inbox with Member/Admin/Owner roles, internal comments and shared tags — each member's own chats stay private.

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Your IP 185.220.101.42 Proxy IP a7f3:9c2d:1e4b 92.34.18.7

Telegram Proxy & Dedicated IP

Free Telegram proxy with every account you connect: each Telegram account gets its own dedicated, private IP — no rotation, no shared pools, no bans.

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entergram-api POST/v1/messages { "chat_id":"@acme", "text":"Order shipped" } 200 OK

Telegram CRM API

Telegram CRM API: a workspace-scoped REST API to sync chats and contacts, fire broadcasts, create tickets and build internal tools on your own data.

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Telegram CRM & Support Platform

The complete Telegram sales CRM

Telegram wasn't built for sales teams — no pipeline, no lead tracking, no way to see which deals are moving and which went cold. Entergram adds the sales layer: connect every personal Telegram account your reps use into one workspace, then turn chats into leads, move them through custom pipeline stages, set follow-up reminders, and leave internal notes — all on the conversations your prospects already have with you.

Each feature below is a building block of that sales CRM — a multi-account inbox with a dedicated IP per account, custom columns and tags for deal data, response-time analytics, and safe bulk broadcasts to reach and follow up with prospects at scale, plus a REST API and a Telegram MCP server so AI tools like Claude and ChatGPT can qualify leads and update deals for you. Handling support too? That's our Telegram Support desk — SLA tickets, a Kanban board and AI triage on the same connected accounts.

  • Multiple Telegram Accounts
  • Telegram Workspaces
  • Telegram Proxy & Dedicated IP
  • Telegram Broadcast
  • Telegram Analytics
  • Telegram Custom Columns & Tags

Why sales teams choose Entergram

Telegram wasn't built for sales. Entergram adds the tools you're missing — a shared multi-account inbox, a pipeline with custom stages, lead analytics, and broadcasts to follow up at scale.

  1. 01

    One pipeline for every Telegram account your reps use.

  2. 02

    Custom pipeline stages, assignment, tags, and follow-up reminders.

  3. 03

    Broadcast personalized outreach to hundreds of prospects at once.

Telegram sales CRM

A Telegram CRM built for sales teams

Entergram is the Telegram sales CRM for teams that close deals in the chat, not in a spreadsheet. It takes the CRM layer — contact profiles, custom columns, tags, internal notes and the full history of every conversation — and points it at revenue: who's interested, which deals are open, what was promised, and when to follow up. Every prospect who messages you on Telegram gets a profile, and every conversation can move through your pipeline without ever leaving the chat.

Running a Telegram CRM for sales means your whole team works from one shared, multi-account inbox instead of scattered phones. Custom columns become pipeline stages (new, contacted, qualified, won), tags segment leads by source or value, and analytics measure reply speed and follow-up rate instead of tickets. Need the support side too? It pairs directly with the Telegram Support desk — SLA tickets, a Kanban board and AI triage — on the same connected accounts.

Explore the platform

One platform for your whole Telegram

Telegram MCP Beyond the CRM, Entergram hosts a Telegram MCP server. Connect your personal Telegram to Claude, ChatGPT, n8n or Make.com over one secure endpoint and let any MCP-compatible AI read and act on your chats. Telegram support software Shared inbox, SLA tickets, a Kanban board and an AI agent that triages and drafts replies. Telegram Analytics Response time, reply rate, a 7×24 heatmap and per-agent SLA across every connected account. Telegram CRM API REST API and webhooks for sync jobs, internal tools and programmatic Telegram automation.

FAQ

Telegram sales CRM — FAQ

What is a Telegram sales CRM?
A Telegram sales CRM turns your Telegram conversations into a managed pipeline. Every prospect who messages you becomes a lead with a profile, custom fields and tags; you move them through pipeline stages, set follow-up reminders, and track which deals are progressing — all from one shared inbox across multiple Telegram accounts, without copying anything into a separate CRM.
Can I run a sales pipeline directly in Telegram?
Yes. Custom columns become pipeline stages — new, contacted, qualified, won — tags segment your leads, and internal notes keep deal context attached to the chat. You manage the whole pipeline on the real accounts your prospects already message, so nothing gets lost between a chat app and a separate sales tool.
Do you handle support too, or only sales?
Both — they're two sides of one product. This page is the sales side: pipeline, lead tracking and follow-ups. For ticketing, SLAs and a Kanban support queue, see our Telegram Support desk, which runs on the same connected accounts and the same shared inbox.
Does Entergram work with my personal Telegram account, or only bots?
Both — and the personal account is the point. Entergram connects your real Telegram accounts so you keep your existing chats, contacts and history, then adds the sales CRM layer on top. Bots can only see conversations they're explicitly added to; a sales CRM is built to manage the human conversations your reps already have with prospects every day.
Can I connect multiple Telegram accounts to one CRM?
Yes. Entergram is multi-account by design: connect as many personal or bot accounts as your team needs and manage them all from a single shared workspace. Chats from every account land in the same inbox, so any rep can pick up a deal no matter which account it arrived on.
Can my whole sales team work from one shared inbox?
Yes — that's the core of the CRM. A shared, multi-account inbox lets you assign leads to reps, leave internal notes that prospects never see, tag conversations and track who owns each deal. Nothing slips through the cracks because every chat has an owner and a pipeline stage.
How do custom columns and tags work for sales?
Custom columns attach structured data to every lead — pipeline stage, deal size, source, country, plan, anything you track. Tags group conversations for fast filtering. Together they turn a flat list of chats into a searchable, segmentable pipeline you can use for follow-ups, forecasting and targeted broadcasts.
Can I send broadcasts or bulk messages to prospects?
Yes. Because every lead has a profile and custom fields, you can segment your audience and send personalized broadcasts to hundreds of prospects at once — then track every reply back in the same inbox. It's outreach and follow-up with full pipeline context attached, not blind bulk messaging.
Is my data private — can Entergram read my messages?
Your conversations stay yours. Entergram is the CRM layer on top of the accounts you connect: your team sees your chats the same way they would in Telegram, plus pipeline context. We don't sell or mine your message content, and access is scoped to your workspace and the accounts you choose to connect.
Does the CRM include analytics and reporting?
Yes. Entergram tracks response time, reply rate and per-rep activity across every connected account — the metrics that tell you which deals are getting attention and which are going cold. The Telegram Analytics page has the full breakdown, including a 7×24 heatmap of when your team is busiest and where replies are slow.
Can I use Entergram as a Web3 or crypto CRM?
Yes. Crypto and Web3 teams run their deals and communities on Telegram, and Entergram is built for exactly that — multi-account inboxes, tags, custom columns for wallet or tier data, and personalized broadcasts to your community, all without leaving Telegram.
Is there an API or MCP server for automation?
Yes. The Telegram CRM API gives you REST endpoints and webhooks for sync jobs, internal tools and programmatic automation. Entergram also hosts a Telegram MCP server, so you can connect your chats to Claude, ChatGPT, n8n or Make.com and let AI qualify leads and update deals.

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