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Telegram CRM

Manage Multiple Telegram Accounts in One Inbox

Manage multiple Telegram accounts in one inbox, with no switching. Everything mirrors Telegram, so your team can move between Telegram and Entergram anytime.

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Overview

Overview: Manage Multiple Telegram Accounts in One Inbox

The official Telegram app holds three accounts, four with Premium, and shows one at a time. Entergram puts every connected account in one inbox: 100+ accounts in one table, filtered by account instead of switched. It works inside Telegram, not next to it.

Add chats to the account's Telegram folders from the CRM, see which connected account owns which group, and broadcast from the same screen. Everything mirrors Telegram directly, so a teammate can keep using the Telegram app and switch to Entergram, or back, at any point without losing anything.

Each seat includes 5 accounts, extra accounts are €5/month each, and every account runs on its own proxy.

Works inside Telegram, not next to it

Every chat from every connected account shows up as a row in one searchable, filterable table. Managers see the whole operation at once, and each teammate works their own accounts without logging in and out. Open any chat in the side panel to read, reply, attach files, edit or forward.

What you do in Entergram happens in Telegram, and what happens in Telegram shows up in Entergram, because the session runs on our servers rather than in a browser tab.

Read the chat-table docs
  1. Connect your team's Telegram accounts

    Bring your employees' Telegram accounts into one workspace so managers can oversee every conversation. Each user connects their own accounts, and the shared CRM layer (tags, tickets, comments, custom columns) sits on top of all of them.

  2. Add chats to Telegram folders from the CRM

    Sort a chat into the account's own Telegram folders without opening the Telegram app. The folder change is a Telegram change, so it shows up on every device that account is signed in on.

  3. See which account owns which group

    Every group shows which connected account it belongs to, so you know whose group it is before anyone replies.

  4. Switch between Telegram and Entergram anytime

    Entergram mirrors Telegram directly. A teammate can reply from the Telegram app on their phone and continue in Entergram, or the other way round, without losing a message.

  5. 5 accounts per seat included, scalable

    Every plan (Basic, Pro, Enterprise) includes 5 Telegram accounts per seat. Add more in the same seat for €5/month each, or buy more seats to onboard the rest of the team.

  6. Filter the unified table by account

    An account selector narrows the table to one or more accounts. In a workspace it shows which teammate owns each account, so a manager always knows who is responsible for a chat.

Specifications

Manage Multiple Telegram Accounts in One Inbox in depth

Specifications

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  • Sortable, filterable, searchableSort any column. Filter by type, account, tags, online status, delivery state, folders and custom-column values. Text search covers chat name, username and phone across all your Telegram accounts at once.
  • Per-account proxyEach connected account runs on its own proxy with a dedicated IP, so your accounts do not share one IP. It does not change Telegram's rules. See the Free Telegram Proxy page for details.
  • Each user sees their own accountsIn a workspace, each teammate only sees chats from the Telegram accounts they connected, unless you choose to share an account with the workspace.
  • Server-side session, no re-scansEvery account uses a server-side session, with no Telegram client in your browser. Reload the page or sign in from a new device and the account stays connected.
  • Connect via QR or phoneQR scan from Telegram Desktop or mobile, or phone and SMS code (with your 2FA password if set). The auth proxy relays everything, so your browser never talks directly to Telegram.
CapabilityDetail
Accounts in one inbox100+
Accounts per seat (default)5
Add-on per extra account€5/month, in the same seat
Telegram folders and groupsAdd chats to folders, see which account owns each group
Sessions storageServer-side, encrypted
Browser dependencyNone. Close and reopen, accounts stay connected
Connect methodsQR · Phone + SMS code (+ 2FA password)

Controlling many Telegram accounts from your own code

Teams that run multiple Telegram accounts end up scripting them sooner or later: a nightly export of every chat into a warehouse, a tag set when a payment fails, a ticket opened from a monitoring alert. Doing that against each account separately means one session, one client and one set of credentials per account. Entergram's REST API puts one workspace-scoped key in front of all of them. Chats, contacts and custom fields come back across every connected account, and a broadcast or a tag change goes out through the same calls, whichever account it belongs to.

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Keys carry least-privilege scopes, an optional IP allowlist and an expiry, and every call is audit-logged. The Telegram sessions stay on Entergram's servers behind per-account proxies, so your code never holds a Telegram login.

Telegram CRM API

Letting an AI client work across every account

The MCP connects every Telegram account on your seat to an AI client such as Claude. The assistant lists the accounts, reads the chats it is allowed to see, fills CRM fields, triages tickets and runs broadcasts, naming the sending account by its id instead of guessing. You describe the job in plain language and skip writing an API client.

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The boundary is the same as in the app. An assistant reaches only what the connected accounts can reach, and live search is rate limited to protect them. Entergram is built for the multi-account case: one OAuth connection covers every account on your seat, with no session string per account to store.

Telegram MCP

Frequently asked questions

Does Telegram support multiple accounts?

Yes, within limits. The official Telegram apps let you sign in to up to three accounts and switch between them, and Telegram Premium adds a fourth. That covers one person with a work number and a personal one. It stops covering the job when a team runs ten or forty accounts, because the app still shows one account at a time. Entergram is built for that case: connect each account once (QR or phone) and every chat from every account shows up in one searchable table, with no logging out, no separate devices and no burner SIMs.

How do I manage multiple Telegram accounts for my business?

Connect each account to your Entergram workspace. Managers get every conversation across the team in one table, and teammates each work the accounts they connected. The shared CRM layer (tags, tickets, comments, custom columns) sits on top of all accounts, so you run them as one operation instead of scattered chats.

Can my team keep using the Telegram app?

Yes. Entergram mirrors Telegram directly, so anyone can keep replying from the Telegram app and switch to Entergram, or back, at any point. Folders you set from the CRM are real Telegram folders, so they show up in the app too.

How many Telegram accounts can I connect?

One inbox holds 100+ accounts. Each seat includes 5 on every plan. Need more in the same seat? Add them at €5/month per extra account. Need more seats for more people? Buy them from the Workspace tab.

Can my employees' Telegram accounts stay private from each other?

Yes. Each user only sees the accounts they connected, unless you choose to share an account with the workspace. Managers see shared CRM data (tags, tickets, comments, custom columns), not other people's chats.

Will Telegram flag my accounts because they share a device?

Each Telegram account runs on its own proxy with a dedicated IP, so Telegram does not see all of them coming from one device and one IP. In our product data, Entergram-managed accounts had zero bans in the last 6 months. The proxy does not change Telegram's rules, so what you send still decides how Telegram treats an account. See the Free Telegram Proxy page for details.

What happens to my session if I close my browser?

Nothing. The Telegram connection lives on our servers. Close the browser, come back later, and every account is still connected. You only need to redo QR or phone if Telegram invalidates the session, for example when you log the same account in elsewhere.

What is the best way to manage multiple Telegram accounts programmatically?

Go through one layer that already holds every account instead of scripting each session yourself. Entergram's REST API is workspace-scoped and covers chats, contacts, custom fields, tickets and broadcasts across all connected accounts. The Telegram MCP exposes the same data to an AI client such as Claude, across every account on your seat, so you can ask for the work in plain language. Either way each account keeps its own proxy, and nothing reaches past what the connected account itself can see.
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