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Progressive Web App

Use Entergram's Telegram CRM on mobile

Entergram installs from your browser as a Progressive Web App (PWA). Add it to your home screen, sign in, and work the same Telegram accounts, chats, tickets and analytics you use on desktop. No App Store or Google Play download.

Available today: the Progressive Web App. Native apps for iOS, Android, macOS and Windows are coming soon.

iOS

Install on iPhone or iPad

Works on iOS 16.4 and later. Safari is the most reliable; Chrome and Edge can also add it from their Share menu.

  1. 01

    Open Safari

    Launch Safari on your iPhone or iPad and go to app.entergram.com. Log in if you haven't already.

  2. 02

    Tap the Share button

    Find the Share icon (a square with an up arrow) at the bottom of the screen, or at the top right on iPad.

  3. 03

    Select 'Add to Home Screen'

    Scroll through the Share menu and tap 'Add to Home Screen'. If you don't see it, tap 'Edit Actions' and enable it first.

  4. 04

    Confirm and launch

    Edit the name if you want, then tap 'Add' in the top right. The Entergram icon now lives on your home screen. Tap it to launch full-screen.

Tip: notifications work only when Entergram is added to the home screen this way, and only after you allow them on that device. A Safari bookmark does not count.

Android

Install on Android

Works on Chrome, Edge, Brave, Samsung Internet and most Chromium browsers. Firefox support varies.

  1. 01

    Open Chrome (or your browser)

    Go to app.entergram.com in Chrome, Edge, Brave or Samsung Internet. Sign in to your account.

  2. 02

    Look for the install prompt

    Most Chromium browsers show an 'Install app' banner at the bottom of the screen, or a small + icon in the address bar.

  3. 03

    Or use the menu

    No banner? Tap the three-dot menu (top-right) and select 'Install app' or 'Add to Home screen'. Samsung Internet labels it 'Add page to'.

  4. 04

    Confirm installation

    Tap 'Install'. Entergram is added to your home screen and app drawer, runs full-screen, and can send push notifications when enabled.

Tip: On Android, the installed PWA appears in your app drawer and can be uninstalled like any other app via long-press.

What you get on the home screen

It is the same Entergram you use on desktop, installed from your browser to your phone.

Opens like an app

Tap the Entergram icon on your home screen and it opens full-screen in its own window, not in a browser tab.

No app store

You install it straight from Safari or Chrome. There is nothing to download from the App Store or Google Play, and no store review to wait for.

Updates itself

New versions arrive with the web app. Close and reopen it to get the latest one.

Alerts on your lock screen

Allow notifications once and new Telegram messages, mentions and ticket assignments reach your lock screen.

Same accounts as desktop

Entergram mirrors Telegram directly, so you can switch between your phone, your desktop and the Telegram app at any point without losing anything.

Needs a connection

Live messages, sending and sync need the internet. Don't treat it as an offline inbox.

Native apps

Native apps are coming soon

We are building native apps for iOS, Android, macOS and Windows. They are not in the App Store or on Google Play yet. Until they are, the PWA is how you use Entergram on a phone.

  • iOS Coming soon
  • Android Coming soon
  • macOS Coming soon
  • Windows Coming soon

Read how the apps handle push notifications in our Privacy Policy.

Frequently asked questions

Is the Entergram PWA free to install?
Yes. Installing it costs nothing, and your Entergram plan covers desktop and mobile alike. New accounts get a 3-day free trial.
Is there a native Entergram app?
Native Entergram apps for iOS, Android, macOS and Windows are coming soon. They are not in the App Store or on Google Play yet. Until then, the supported mobile experience is the browser-installed PWA described on this page.
Is this a Telegram PWA?
It is a PWA for Telegram work, not a replacement Telegram client. The Entergram PWA installs from app.entergram.com and shows the Telegram accounts you connected to Entergram, with one inbox for those accounts plus tickets, custom fields and analytics on top. Telegram's own apps keep working on the same accounts alongside it.
Does the PWA support push notifications?
Yes, on Android (Chrome-based browsers) and on iOS 16.4 and later. You get alerts for new Telegram messages, mentions and ticket assignments. You'll be asked to allow notifications the first time you open the installed app.
Will it work offline?
No. Live Telegram conversations, current CRM records, sending and sync all need a network connection, so don't rely on Entergram as an offline inbox.
How do I update the app?
You don't need to. Updates arrive automatically the next time you open the app. To get one right away, close the app and open it again.
How do I uninstall it?
On iOS, long-press the icon and tap 'Remove App'. On Android, long-press and drag to 'Uninstall', or remove it from your Apps settings.

Put Entergram on your home screen

Open app.entergram.com on your phone, sign in, and follow the steps for your device above.

Install issues or questions? Email us at hello@entergram.com