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Commerce

Telegram CRM for Dropshipping & Suppliers

Keep suppliers and buyers in one inbox

Supplier groups, factory contacts and buyer delivery chases all read from one filterable table, with lead time and order status recorded on the chat.

Dropshipping runs on somebody else's fulfilment, which makes the supplier thread as commercially important as the buyer one. Both are in Telegram, both are high volume, and neither carries the order it refers to.

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Free 3-day Pro trial. 5 Telegram accounts per seat with proxy and dedicated IP, on every plan.

100+ supplier and buyer chats in one view
5 accounts per seat on every plan
1:1 proxy and dedicated IP per account

The operating loop

How Dropshipping & Suppliers run marketing, sales and service on Telegram

Bring the supply side and the demand side into one queue.

Supplier groups in the inbox

Factory and wholesaler groups read alongside buyer DMs instead of in a separate app session.

Find new suppliers

Live search surfaces groups, supergroups and channels outside the workspace by name or username.

Separate accounts per market

Run an account per region or storefront, each on its own proxy and dedicated IP.

Tag by product line

Shared tags separate SKUs and categories so a filter shows one product's whole supply thread.

01

The challenge

Two high-volume conversations run in parallel and neither is tracked. Suppliers negotiate in groups where the quoted lead time is buried in scrollback, and buyers chase deliveries in DMs where nobody can see the order number. A late shipment becomes a wave of angry messages before anyone in the business knows it slipped.

02

How Entergram helps

Entergram puts both sides in one filterable inbox with structured fields on each. Supplier chats carry unit cost, MOQ, lead time and reliability. Buyer chats carry order number, status and promised date. A filter shows everything overdue on either side, late shipments escalate into SLA tickets, and a delay broadcast goes out to the affected segment from the real account before they start chasing.

  • Supplier and buyer conversations in one filterable inbox
  • Unit cost, MOQ, lead time and reliability recorded on the supplier chat
  • Order number, status and promised date on the buyer chat
  • SLA tickets for late shipments with an owner and a resolution
  • Proactive delay broadcasts from the real storefront account
  • Live search to find new supplier groups and channels

Capabilities

What Dropshipping & Suppliers actually use

Multi-account inbox across markets

Storefront, sourcing and courier accounts in one table, filtered by account, tag or field.

Custom columns on both sides

Text, number, date, multiselect and checkbox fields, applied differently to supplier and buyer chats.

Live Telegram search for sourcing

Find groups, supergroups and channels outside the workspace by name or username, with member count where Telegram exposes it.

Tickets with SLA

Late shipments and disputes become owned work with a deadline and a resolution field.

Broadcasts from real accounts

Server-side proxied jobs, personalized per recipient, spread across connected accounts with conservative pacing.

Setup

How it works

  1. 01

    Connect storefront and sourcing accounts

    One account per market or storefront plus the accounts used for sourcing, each on its own proxy.

  2. 02

    Set up both field sets

    Supplier columns for cost, MOQ, lead time and reliability; buyer columns for order, status and promised date.

  3. 03

    Filter to what is overdue

    A single filter shows every order past its promised date, on both the supply and the buyer side.

  4. 04

    Ticket the slips

    A late shipment becomes an owned ticket with an SLA, so it is chased rather than noticed later.

  5. 05

    Broadcast before they chase

    Tell the affected buyers about a delay from the real account, personalized per recipient.

Integrations

Keep the rest of your stack in sync

Telegram stays the place the conversation happens, while the systems your team already uses stay up to date.

  • Shopify or WooCommerce through Make or n8n: push order status onto the buyer's chat so the delivery question answers itself.
  • Google Sheets: keep a supplier scorecard of lead time and reliability that updates from the chat fields.
  • Entergram MCP: list every order past its promised date and draft the delay message for each affected buyer.

FAQ

Questions from Dropshipping & Suppliers

How is this different from the e-commerce page?

E-commerce focuses on the buyer conversation and the storefront queue. Dropshipping adds the supplier side, where lead time, MOQ and reliability are tracked on chats you do not control. Both run in the same workspace.

Can we manage supplier groups as well as DMs?

Yes. Groups and supergroups appear in the same inbox as direct chats, and carry the same custom fields, tags and internal comments.

Can we find new suppliers through Entergram?

Live Telegram search finds groups, supergroups and channels outside the workspace by name or username. It does not grant access to private groups the account was never admitted to.

Do delay broadcasts come from a bot?

No. They go out from the real personal account the buyer already bought from, personalized per recipient.

Can we run separate accounts per market?

Yes, and it is the common setup. Each account gets its own unique proxy and dedicated IP, and all of them read from one inbox.

Run Dropshipping & Suppliers on real Telegram accounts

Free 3-day Pro trial. 5 Telegram accounts per seat with proxy and dedicated IP, on every plan.

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