Built for many Telegram accounts
Entergram is designed around 100+ personal accounts in one workspace. Each runs on its own proxy, you filter by account instead of switching, and broadcasts are paced for Telegram and can be spread across accounts.
Comparison
ControlHippo spreads across channels. Entergram goes deep on Telegram.
Both connect a personal Telegram account with a phone number and login code, not a bot. ControlHippo puts WhatsApp, Telegram, Instagram, Messenger, SMS, email and more in one inbox from $20 per user. Entergram does only Telegram: 100+ accounts in one inbox, each on its own proxy, with tickets, analytics, and controls that keep client data in the company when an employee leaves.
Content review: 31 October 2026 · Publisher: Entergram. Paid placement: none. Check official sources
- 100+ Telegram accounts in one inbox, no switching
- Every account on its own proxy
- Hide usernames, block message edits and deletions
Quick verdict
ControlHippo is a sensible buy if you want many messaging channels in one place at a low price, and WhatsApp matters as much as Telegram. Entergram is the better fit when Telegram is where the business runs: many accounts, several people in the same chats, group chats that need structure, and client data you cannot afford to lose.
- Same connection: both log in to a real Telegram account, so both can start conversations and see your history.
- Breadth vs depth: ControlHippo covers 10+ channels. Entergram covers one, with 100+ accounts in one inbox, a proxy per account, group ownership and Telegram folders.
- Data protection: Entergram can hide client usernames and group member lists from teammates and block message edits and deletions.
- Price: ControlHippo lists $20 (Bronze) and $28 (Silver) per user per month, plus a free plan. Entergram is €29 or €39 per seat with five Telegram accounts included.
Free 3-day trial. No credit card required.
Comparison
Feature-by-feature comparison
How ControlHippo and Entergram compare for a team that runs on Telegram.
| ControlHippo | Entergram | |
|---|---|---|
| Core focus | Low-cost shared inbox across WhatsApp, Telegram, Instagram, Messenger, SMS, email, voice and more | Telegram CRM for sales and support teams running many accounts |
| Telegram connection | Personal account, connected with phone number and login code | Personal accounts, connected by QR code or phone number |
| Accounts in one inbox | Several channel and number connections in one dashboard | 100+ Telegram accounts in one inbox; filter by account instead of switching |
| Account sharing | Shared team inbox | Each account shared with the workspace or kept private to one person |
| Proxy | Not documented | Every account on its own proxy, included in every plan |
| Data protection from your own team | Not documented | Hide usernames and group members; block message edits and deletions |
| Telegram depth | Telegram as one channel among many | Telegram folders from the CRM, and which account owns which group |
| Ticketing | Conversation status and assignment | Tickets from any message with status, priority, assignee and due date |
| SLA tracking | Not listed on the pricing page | An SLA deadline on every ticket, with breaches tracked |
| Custom fields | Chat labels | Custom columns: dropdowns, dates, checkboxes, multiselect, assignees |
| Analytics | Messaging and agent activity reports | Messages sent and received, response times, busiest hours and days; raw data downloadable |
| AI | AI chat assistant, copilot, AI agent and chatbot builder | One MCP connection for every account, so Claude, ChatGPT, Perplexity or Gemini work on your real chats; REST API |
| Other channels | A genuine strength: WhatsApp, Instagram, Messenger, SMS, email, voice, RCS, Viber, WeChat | Telegram only, by design |
| Entry price | Free Basic plan; Bronze $20 and Silver $28 per user per month | Basic €29 per seat per month, Pro €39; 3-day free trial, no card |
| Self-hosting | No self-hosted option listed | Available on the Enterprise plan |
| Best for | Teams that want many messaging channels in one cheap inbox | Sales and support teams running Telegram as their main channel |
Where Entergram goes deeper
The relationship stays with the company
Hide client usernames and group member lists from teammates, and block message edits and deletions. When someone leaves, the chats and the contact list stay where they were.
Real CRM structure
Labels are enough to triage an inbox, not to run a business. Entergram gives every chat custom columns (stage, source, deal size, follow-up date) and turns any message into a ticket with a priority, a due date and an SLA deadline.
AI with access to every account
Entergram's MCP connects Claude, ChatGPT, Perplexity or Gemini to every account on your seat with one login. Your AI client can search chats, summarise a group before a call, fill CRM fields from what was said and open tickets.
The core difference
One inbox for every channel vs a system for running Telegram
ControlHippo competes on price and coverage, and it does that honestly. Both products log in to a real Telegram account, so this is not a bots versus accounts comparison. The question is whether you need many channels side by side, or one channel run in depth.
What ControlHippo does well
ControlHippo brings WhatsApp, Telegram, Instagram, Messenger, Gmail, SMS, voice, RCS, Viber and WeChat into one dashboard, at the low end of the market: a free Basic plan, Bronze at $20 per user per month, Silver at $28, and Gold priced on request. For a small team that wants everyone to see the same messages, that is a fair deal.
Its Telegram channel connects a personal account with a phone number and a login code, so it is not limited the way bot-based inboxes are. If your business runs on WhatsApp with Telegram as a second channel, this comparison probably ends in ControlHippo's favour.
Where a Telegram-first team needs more
The gap shows up when Telegram is the main channel and the team grows. Running ten or forty accounts is not ten or forty times running one: each account needs its own proxy, sends need pacing, and you need to know which account owns which group.
The second gap is structure. Labels and conversation statuses work while the process fits in someone's head. Once you need to know which requests are overdue, who owns which chat, what stage a deal is at, or which client group takes a third of the week, you need custom fields, tickets with an SLA deadline, and reporting.
- 100+ Telegram accounts in one inbox, each on its own proxy
- Groups as records, with group ownership and Telegram folders
- Tickets with priority, due date and an SLA deadline
- Hidden usernames, no edits, no deletions for teammates
What the Telegram-only version looks like
Entergram connects the account: DMs, groups, channels and folders are there on day one. Every chat is a record you can structure with custom columns, give an assignee, and turn into tickets raised from specific messages with priorities, due dates and an SLA deadline.
Because it only does Telegram, it works inside Telegram rather than beside it. You can add chats to the account's Telegram folders from the CRM, see which connected account owns which group, and keep working in the Telegram app at any point, because Entergram mirrors Telegram directly. Each account is shared with the workspace or kept private to one person. The Telegram team inbox guide covers how teams organise this.
Running many accounts safely
Both products care about multi-account messaging, but they mean different things by it. ControlHippo means several channels and numbers in one dashboard. Entergram means many real Telegram accounts (a founder's handle, a support handle, regional numbers) working together without looking like one machine.
That is why every Entergram account runs through its own proxy with a dedicated IP, included in every plan, and Telegram sessions are stored encrypted with AES-256-GCM. Our own product data shows zero bans on Entergram-managed accounts over the last six months; that is our measurement, not an independent audit. The practical rules are in managing ten Telegram accounts without getting banned.
Is the price difference real?
At list price, ControlHippo Silver is $28 per user and Entergram Pro is €39 per seat, close enough that price alone should not decide it. The difference buys the layer above the inbox: tickets with an SLA deadline, custom columns, response-time analytics, privacy controls, the REST API, the MCP, and five Telegram accounts per seat, each on its own proxy.
If you do not need that layer, ControlHippo is the cheaper and simpler answer, and we would rather you bought the right thing.
Cost
ControlHippo vs Entergram pricing
These two are close on price, so the comparison is about what each seat includes rather than what it costs.
| ControlHippo | Entergram | |
|---|---|---|
| Free tier | Basic plan, free | No free tier; 3-day free trial, no card |
| Entry plan | Bronze: $20 per user per month | Basic: €29 per seat per month (€290 per year) |
| Mid plan | Silver: $28 per user per month | Pro: €39 per seat per month (€390 per year) |
| Top plan | Gold: priced on request | Enterprise: custom, includes self-hosting and SSO with Okta |
| Telegram accounts | Personal account connections | Five per seat, then €5 per extra account per month, each on its own proxy |
| Ticketing and SLA | Conversation status and assignment | Included in Pro |
| Analytics | Messaging and agent activity | Response times, volume, busiest hours and days, raw data download |
| API and AI | AI assistant, copilot, AI agent, chatbot builder | REST API and MCP included in Pro |
A five-person team, one year
Five ControlHippo Silver users at $28 come to $1,680 per year; five Entergram Pro seats come to €2,340 per year.
What the difference buys: up to 25 Telegram accounts, each on its own proxy, tickets with an SLA deadline, custom columns, response-time analytics, privacy controls, the REST API and the MCP.
ControlHippo prices were taken from controlhippo.com/pricing on 31 October 2026. The page does not say whether they are billed monthly or yearly, so check the vendor's page. Entergram's plans are on our pricing page.
Honest recommendation
Which one should you choose?
The prices are close, so this comes down to how many channels you need and how deep you need Telegram to go.
Choose ControlHippo if…
- You need WhatsApp, Instagram, SMS or email in the same inbox as Telegram
- WhatsApp is your main channel and Telegram is secondary
- Everyone seeing and replying to the same messages is the whole requirement
- A free plan and a low entry price matter more than depth
- You want built-in AI chatbots across channels
Choose Entergram if…
- Telegram is your main channel and you run many accounts
- You need tickets with priorities, due dates and an SLA deadline
- Group chats need fields, tickets and a known owning account
- You need to stop client data leaving with an employee
- You want response-time analytics with downloadable raw data
- You want one MCP connection that covers every account
Switching
Moving Telegram from ControlHippo to Entergram
This is a short move. The conversations live in Telegram, not in either tool, so nothing has to be exported.
- 1
Connect the accounts your customers message
Connect each Telegram account by QR code or phone number. Chats, groups and channels are there straight away; five accounts are included per seat.
- 2
Decide what is shared
Choose which accounts are shared with the workspace and which stay private to one person, and turn on the privacy controls you need before inviting the team.
- 3
Turn labels into columns
Recreate your ControlHippo labels as custom columns with proper types: dropdowns for stage and category, dates for follow-ups. This is where the inbox becomes a CRM.
- 4
Set up tickets and an SLA
Pick a small set of ticket statuses and priorities and set a workspace SLA in hours. Start simple; elaborate workflows built on day one tend to be abandoned within a month.
- 5
Organise groups and folders
Check which account owns which group, and add the chats that matter to the right Telegram folders from the CRM.
- 6
Keep ControlHippo for other channels if you need it
If WhatsApp, Instagram or SMS still matter, leave them where they are. Moving Telegram does not mean dropping the rest.
Connecting an account changes nothing in Telegram, and disconnecting leaves every chat untouched. See the security page for how sessions and credentials are handled.
FAQ
ControlHippo vs Entergram: frequently asked questions
How does ControlHippo connect to Telegram?
With a personal Telegram account: you go to Channels, choose Telegram, enter the phone number and then the login code. It is not a bot, so it can see your chats and message people first. Entergram connects personal accounts too, by QR code or phone number.
Is ControlHippo cheaper than Entergram?
Slightly, at list price. As of 31 October 2026 ControlHippo lists a free Basic plan, Bronze at $20 per user per month and Silver at $28, against €29 and €39 per seat for Entergram Basic and Pro. For a five-person team that is a few hundred euros a year. Entergram adds five Telegram accounts per seat on their own proxies, tickets with an SLA deadline, custom columns, privacy controls, response-time analytics, the REST API and the MCP.
Does ControlHippo have ticketing and SLAs?
Its pricing page lists conversation status, assignment and chat labels, but no SLA tracking. If your team works to a response-time commitment, Entergram gives every ticket an SLA deadline and tracks breaches.
Which is better for Telegram group chats?
For working inside groups, Entergram. Each group is a record with custom columns and several independent tickets raised from individual messages, and you can see which connected account owns which group. For agencies, crypto teams and B2B businesses whose work happens in shared rooms, this is usually the deciding factor.
Can I run several Telegram accounts in Entergram?
Yes. Five per seat are included and extras are €5 per month each, and one inbox holds 100+ accounts, filtered by account instead of switched between. Each account runs on its own proxy, and each is shared with the workspace or kept private to one person.
Should I use both?
It is a reasonable setup if WhatsApp, Instagram or SMS carry real volume for you. Keep ControlHippo for those channels and run Telegram in Entergram, where it gets the CRM, tickets and analytics. Entergram's REST API and Make.com app can push Telegram events into other systems.
I am comparing ControlHippo vs Front, Trengo or Zendesk. Where does Entergram fit?
Ask each of them two questions: does Telegram arrive through a bot or through the personal accounts your customers already message, and can a group chat be a record with an owner? Zendesk is a case where you may not have to choose. Entergram's Zendesk integration turns private Telegram chats into Zendesk tickets, and replies your agents write in Zendesk go out from the real Telegram account.
Does the same test apply to ControlHippo vs Chattigo or ControlHippo vs Cliengo?
Yes, and to ControlHippo vs Engati, ControlHippo vs Adere.so or ControlHippo vs Grasp as well. We have not tested how each of those products connects to Telegram, so put the same two questions to its sales team. If Telegram is your main channel, those answers settle the shortlist faster than a feature grid.
What does Entergram not do?
Anything outside Telegram. There is no WhatsApp, Instagram, SMS or email channel, no customer-facing help centre and no visual chatbot builder. If one cheap inbox across several channels is the requirement, ControlHippo is the better fit.
Is connecting a personal Telegram account safe?
It uses the same login as adding another device to your Telegram account. The session is stored encrypted with AES-256-GCM, your 2FA stays with you, and you can end the session from Telegram at any time. Each account runs through its own proxy so that many accounts do not look like one machine.
Practical guides
Learn the workflow before you choose
Sources and further reading
Claims about ControlHippo reflect its public pages as checked on 31 October 2026. Verify current terms with the vendor.
- ControlHippo pricing , plans, channels and AI features
- ControlHippo Telegram setup , phone number and login code connection
- Telegram inbox for teams , how teams organise a Telegram desk
- Entergram pricing , current plans and what each includes
Every Telegram account your team runs, in one place
Connect the accounts your customers already message and add ownership, tickets and analytics on top.
Free 3-day trial. No credit card required.