Use case: B2B Networking

Make your B2B Telegram network a company asset

Connect every BD account to one workspace. Each partner thread, warm intro and conference contact gets an owner, a partnership stage and context the whole team can read.

Today those chats sit in a few people's personal DMs, and the thread leaves when they change role. In Entergram the stage, owner and notes stay on the company record.

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Entergram's own measurements: product usage data and our in-app customer survey. Not independently audited.

The operating loop

How B2B Networking run marketing, sales and service on Telegram

Capture

Every business account in one inbox
Partner and BD conversations across the team read from a single filterable table.
Context fields on each contact
Company, role, relationship owner, source and last touch as custom columns.
Live search for discovery
Find people, groups and channels outside the workspace by name or username before an event or a push.
Import the conference list
Upload contacts after an event and get every column as a usable CRM field.

Convert

Partnership stages
Intro, scoping, agreed, live, as a multiselect field you can filter the whole network on.
Reminders on warm threads
A nudge to your own Telegram before a relationship goes cold, which is how most of them die.
Internal comments
What was discussed and what was promised, recorded where the counterparty never sees it.
Tickets for commitments
Anything you agreed to deliver gets an owner and a deadline rather than a good intention.

Retain

Per-account sharing
A personal relationship account stays private; the business ones are shared with the workspace.
Privacy controls on the contact book
Hide usernames and member data so access to the inbox is not access to the network.
Slack as an audit log
Every chat a seat can access is relayed one way into a Slack channel, so the record does not live only in Telegram.
Periodic check-in broadcasts
Personalized touches to a filtered segment, sent from the real account the contact knows.

Get the network into a form the company can see.
Turn an introduction into something with a next step.
Keep the graph when people change roles.

How Entergram helps

Telegram Sales CRM

The challenge

Telegram B2B relationships live in individual DMs. There is no company view of who knows whom, which partnerships are live, or what was promised at the last conference. Warm introductions go cold because nobody set a reminder, and when a BD lead changes role, the relationships effectively leave with them.

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How Entergram helps

Entergram makes the network legible without taking anyone's account away. Business accounts are shared with the workspace while genuinely personal ones stay private. Custom fields record company, owner, stage and last touch. Reminders keep warm threads warm. Internal comments and the activity log mean a change of owner is a handover rather than a reset, and the privacy controls keep the contact book from walking out of the door.

Capabilities

What B2B Networking actually use

Per-account sharing boundary · Custom fields and tags · Live Telegram search · Slack audit log · MCP across every account

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Per-account sharing boundaryEach connected account is shared with the workspace or private to one user, which is what makes people willing to connect at all.
Custom fields and tagsText, number, date, multiselect and checkbox columns on any chat, plus workspace-shared tags for segment and source.
Live Telegram searchFind people, groups, supergroups and channels outside the workspace by name or username, with a flag for whether an account already knows them.
Slack audit logEach seat relays every chat it can access, one way, into one Slack channel, so a second record sits outside Telegram.
MCP across every accountAuto-populate contact fields, find and manage leads, and prepare a brief of open partnership threads.

Setup

How it works

Connect the business accounts · Define the relationship fields · Import event contacts · Set reminders on every warm thread · Review the network by stage

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01 Connect the business accounts

Share the accounts used for partnerships and BD; leave genuinely personal ones private.

02 Define the relationship fields

Company, role, owner, stage, source and last touch as custom columns across every contact.

03 Import event contacts

After a conference, upload the list and let the columns land as fields you can filter and merge on.

04 Set reminders on every warm thread

Follow-up nudges arrive in your own Telegram before the relationship cools.

05 Review the network by stage

Filter to everything in scoping or agreed and see the partnership pipeline without reading threads.

Integrations

Keep the rest of your stack in sync

Telegram stays the place the conversation happens, while the systems your team already uses stay up to date.

Learn more

HubSpot: each partner chat maps to a HubSpot contact, and company, owner and stage fields sync both ways as contact properties.
Slack, as a one-way audit log: each partnerships seat relays every chat it can access into its own channel, and replies still go out from Entergram.
Entergram MCP: prepare a morning brief of partner threads waiting on you and introductions that have gone quiet.

FAQ

Questions from B2B Networking

Will people have to share their private chats?

No. Sharing is decided per account. Business accounts can be shared with the workspace while personal accounts stay private to the user who connected them.

How does this protect the contact book?

Workspace privacy controls can hide usernames and group member information and prevent users from editing or deleting messages. The Slack connector keeps a separate copy of what came through.

Can we find relevant communities before an event?

Yes. Live Telegram search covers groups, supergroups and channels outside the workspace, labelled local or global, and notes whether any workspace account already belongs.

Does the other side see a CRM?

No. Entergram is a layer on top of Telegram. The contact sees an ordinary conversation with the real account they already know.

Can we send periodic check-ins?

Yes. Filter to a segment and broadcast a personalized message from real accounts, with replies landing back on the CRM record.

Where do we find a B2B Telegram group link for an industry or event?

Organisers and community admins usually share the invite link themselves. Live Telegram search finds public groups and channels by name or username, labelled local or global, and shows whether a workspace account already belongs. It does not get you into private groups the account was never admitted to, and Entergram does not publish a directory of group links.

Does B to B Telegram networking only work in crypto and Web3?

No. Any market where partners, suppliers and event contacts already talk on Telegram has the same problem: the relationships sit in personal DMs. The setup is the same whatever the industry. Share the business accounts with the workspace, record company, owner, stage and last touch as fields, and keep genuinely personal accounts private.

How do we stop two people approaching the same contact?

Give every contact a relationship owner field and filter on it before anyone reaches out. For people not yet in the inbox, live Telegram search flags whether any workspace account already knows them or already belongs to the group in question. The check covers connected accounts only, so a relationship held on someone's unconnected phone will not show up.