Skip to main content
Community & media

Use case: Events & Conferences

Run the event's Telegram without losing the follow-up

Attendee groups, speaker threads and sponsor conversations in one inbox, with schedule broadcasts during the event and a contact record that outlives it.

Events run on Telegram groups that go quiet the day after. The problem is not the event week, it is that every relationship built during it disappears into personal DMs afterwards.

Start free trial Talk to sales

Free 3-day trial. No credit card required.

Works with your personal Telegram account.
+300 clients 45% faster replies Zero bans in 6 months No bots, no phone-switching

Entergram's own measurements: product usage data and our in-app customer survey. Not independently audited.

The operating loop

How Events & Conferences run marketing, sales and service on Telegram

Capture
  1. Import the attendee list

    Ticketing exports arrive with their columns intact as filterable CRM fields and merge tags.

  2. Attendee groups in the inbox

    Event groups and channels read alongside speaker and sponsor DMs.

  3. Resolve by username or phone

    Reach a registered attendee through the connected account before the event starts.

  4. Tag by ticket type and track

    Shared tags separate VIPs, speakers, sponsors and general attendees for targeted sends.

  1. Get attendees, speakers and sponsors into one tracked workspace.

  2. Run the week without dropping anything.

  3. Turn the event into a pipeline that lasts past it.

How Entergram helps

See how Entergram works as a Telegram CRM

The challenge

An event generates hundreds of valuable relationships in a week and loses almost all of them. Attendee groups are run from one organizer's account, sponsor promises are made verbally in DMs, and volunteers brought in for the week have full access to the attendee list. The day after, everything is in personal chats nobody else can see, and the next edition starts from scratch.

Learn more

How Entergram helps

Entergram makes the event's Telegram footprint a workspace asset rather than an organizer's personal one. The attendee list imports with its columns as fields, so a send can target one track or ticket type. Sponsor commitments and on-site problems become tickets with owners. Privacy controls limit what volunteers can take. After the event, the contacts, fields and history stay in the workspace, which is what makes the next edition easier rather than identical.

Capabilities

What Events & Conferences actually use

Contact list import · Broadcasts from real accounts · Tickets with SLA · Privacy controls · Groups and DMs together

Learn more
  • Contact list importImported columns become custom CRM fields, usable as filters and as merge tags in broadcasts.
  • Broadcasts from real accountsServer-side proxied jobs, personalized per recipient, spread across connected accounts with conservative pacing.
  • Tickets with SLASponsor deliverables and on-site issues become owned work with a deadline and a resolution field.
  • Privacy controlsHide usernames, hide group member information, prevent message editing and deletion.
  • Groups and DMs togetherEvent groups and channels carry the same fields, tags and comments as direct conversations.

Setup

How it works

Connect the event accounts · Import the attendee list · Set privacy controls before volunteers arrive · Broadcast during the event · Follow up after

Learn more

01 Connect the event accounts

Organizer, speaker liaison and sponsor accounts in one workspace, each on its own proxy.

02 Import the attendee list

Ticket type, track and company arrive as CRM fields you can filter and merge on.

03 Set privacy controls before volunteers arrive

Hide usernames and member information so temporary access is not permanent exposure.

04 Broadcast during the event

Session changes and logistics sent to one track or ticket type from a real account.

05 Follow up after

Filter by segment and send a personalized follow-up, with replies landing on each contact's record.

Integrations

Keep the rest of your stack in sync

Telegram stays the place the conversation happens, while the systems your team already uses stay up to date.

Learn more
  • Contact list import: upload the registration export from your ticketing platform, and its columns (ticket type, track) become filterable fields.
  • CSV export: take the sponsor fields out for the post-event report.
  • Entergram MCP: summarize every sponsor thread and list the commitments still open after the event.

FAQ

Questions from Events & Conferences

Can we message attendees who registered but never wrote to us?
Yes, if the registration gave you a username or phone number. Entergram resolves it through the connected account. It does not harvest members from groups.
Can we send only to one track or ticket type?
Yes. Imported columns become filterable fields, so a broadcast targets exactly one segment, personalized per recipient.
What stops volunteers keeping the attendee list?
Workspace privacy controls can hide usernames and group member information and prevent message deletion, so temporary access does not mean a permanent copy.
Do the contacts stay with us after the event?
Yes, provided the accounts are shared with the workspace. Fields, comments and history live at workspace level rather than in one organizer's personal DMs.
Can announcements be localized for an international audience?
Through the MCP, an approved assistant can read a chat, detect the attendee's language and localize the message before sending.

Run Events & Conferences on real Telegram accounts

Free 3-day trial. No credit card required.

Start free trial Talk to sales