Every chat is a HubSpot contact
Map custom fields to contact properties once. Edits then flow both ways.
- Matched by Telegram ID or username
- Create HubSpot properties from Entergram
- You pick how conflicts resolve
Telegram API and integration directory
Telegram integrations for the tools your team already runs
HubSpot, Zendesk, Notion, Slack and Make.com are live native apps. For everything else there is a REST API with least-privilege scopes, MCP for your AI assistant, and a guide below for each platform that says whether a native connector exists. Need one we don't have? Ask on Telegram at t.me/hello_entergram or email hello@entergram.com.
25integration guides
5operational categories
5native apps live today
API & Integrations
Your Telegram chats, inside the tools you already run
Connect HubSpot, Zendesk, Notion, Make.com and Slack. Zendesk turns chats into tickets, HubSpot and Notion sync your CRM fields, and Slack keeps a copy of every chat as an audit log.
Your Telegram accounts
Your stack
- SE Sales EU @lumen_sales_eu
- SU Sales US @lumen_sales_us
- S Support @lumen_support
- P Partners @lumen_partners
Entergram- HubSpot
- Zendesk
- Slack
- Notion
- Make.com
- { } Your API
Telegram chats become Zendesk tickets
Agents work the queue in Zendesk. Their replies go out from the real Telegram account.
- Private chats always, groups if you want
- A message after solved opens a new ticket
- Tickets also show on Entergram's board
Slack as the audit log
Each seat relays every Telegram chat it can access into one Slack channel it picks.
- Public or private channels
- Each teammate connects their own Slack
- Only chats that seat can already read
One Notion row per chat
Custom fields sync both ways with a Notion database. Notion edits arrive in near real time.
- Entergram can create the database
- Column names and options stay in sync
- Matched by Telegram ID or username
Make.com, without an API client
A native Make app with the same scopes as the API, so permissions are set once.
- Update tags and contact details
- Mark chats as read
- Connects with a workspace API key
A REST API for the rest
Chats, messages, contacts, custom fields, tickets and broadcasts, as JSON over HTTPS.
- Workspace-scoped keys, shown once
- Least-privilege scopes
- IP-restrictable and audit-logged
Start with proven demand
Priority integrations
The platforms teams ask us about most, with a guide that shows exactly what connects and how.
Support and ticketing
Zendesk + Telegram
Your customers write to a personal Telegram account and will not move to email or a portal. Your agents live in Zendesk. The native integration connects the two. Private chats on the Telegram accounts you select become Zendesk tickets. A new message continues the active ticket, and a message that arrives after the ticket is solved or closed opens a new one. When an agent replies in Zendesk, the reply is sent from the real Telegram account that owns the chat, so the customer keeps talking to the account they already know. The same tickets show up read-only on Entergram's ticket board, with a link back to Zendesk.
Read integration guide CRMHubSpot + Telegram
Your reps qualify leads in Telegram DMs, and HubSpot only knows about the ones somebody remembered to type in. The native integration automates the copying, not the selling. Every Telegram chat on the synced accounts maps to one HubSpot contact, whether it is a DM, a group or a channel. Entergram custom columns sync both ways with contact properties, so a stage changed in Entergram reaches HubSpot, and a lifecycle stage changed in HubSpot comes back to the chat. Read-only HubSpot properties flow into Entergram only. Messages are not copied: HubSpot gets the structured fields, not the transcript. That is the scope of the HubSpot Telegram automation: contacts and their properties, kept in step without anyone re-keying a lead.
Read integration guide CRMPipedrive + Telegram
Keep Pipedrive's pipeline accurate when the actual buying conversation happens on personal Telegram accounts. Capture a qualified outcome and next activity while preserving the source account and avoiding duplicate people or deals.
Read integration guide Support and ticketingIntercom + Telegram
Bring an actionable personal Telegram exchange into Intercom's support workflow without merging every chat into the Intercom inbox. Preserve customer identity, ownership and the Telegram account that must send any approved reply.
Read integration guide CRMSalesforce + Telegram
Connect personal Telegram conversations to Salesforce with an explicit identity map, least-privilege Salesforce authorization and human approval for sensitive writes.
Read integration guide Automationn8n + Telegram
n8n's own Telegram node runs a bot. To work from the personal accounts your team actually uses, call Entergram from n8n instead: the HTTP Request node for REST API calls, or the MCP node when an AI step needs Telegram tools. Every call carries the account, chat and message IDs, so the workflow always knows which account it is acting for.
Read integration guide AutomationMake.com + Telegram
Build visual Telegram automations around authorized personal accounts using the published Entergram app for Make. Its actions update tags, update contact details and mark a chat as read on the real accounts your team uses, not on a generic bot. Triggers come from workspace events; check the app inside Make for the current list before you design around one. The app does not copy message content, so it is not an archive route.
Read integration guide Work and knowledgeNotion + Telegram
Keep a Notion database in step with the Telegram chats your team actually works. You link one Notion page as the destination, Entergram can create the database in it, and it keeps a row there for every chat it syncs. Chats and rows are matched by Telegram ID or username. When a chat that is not yet linked appears, Entergram creates a new row for it. After that the row is two-way: an edit made in Notion reaches Entergram in near real time, and a change made in Entergram reaches Notion. Column names and select options stay in sync too. What syncs is the chat record and its fields, not the message history, so Notion stays a working database rather than an uncontrolled message archive.
Read integration guide Work and knowledgeSlack + Telegram
Relay every Telegram chat a seat can access into one Slack channel as an audit log. Each seat connects its own Slack over OAuth and picks one public or private channel, and the relay runs one way, Telegram to Slack. Your team still answers from Entergram through the real account that owns the chat, while the channel gives managers and compliance a searchable copy outside Telegram. What happens to that copy after a message is deleted on the Telegram side is not confirmed yet, so test it before you treat the channel as proof.
Read integration guideIntegration library
Find an integration by workflow
07 guides
CRM
Keep contacts, deals and follow-ups aligned with Telegram conversations.
HubSpot Telegram integration
CRM for contacts and customer lifecycle data
Native Entergram path documentedPipedrive Telegram integration
pipeline CRM for people, organizations, deals and activities
API / automation / MCP bridgeSalesforce Telegram integration
enterprise CRM and customer system of record
API / automation / MCP bridgeMicrosoft Dynamics 365 Telegram integration
Microsoft CRM and Dataverse system of record
API / automation / MCP bridgeZoho CRM Telegram integration
CRM for leads, contacts, deals and sales activity
API / automation / MCP bridgemonday CRM Telegram integration
board-based CRM and work-management system
API / automation / MCP bridgeKommo Telegram integration
messenger-oriented CRM for leads, contacts and pipeline tasks
API / automation / MCP bridge07 guides
Support and ticketing
Escalate genuine issues, preserve ownership and return approved replies safely.
Zendesk Telegram integration
ticketing and customer-support system of record
Native Entergram path documentedIntercom Telegram integration
customer messaging, support and lifecycle platform
API / automation / MCP bridgeFreshdesk Telegram integration
help desk for contacts, tickets, routing and replies
API / automation / MCP bridgeJira Service Management Telegram integration
IT and service-management request system
API / automation / MCP bridgeServiceNow Telegram integration
enterprise IT service-management and workflow platform
API / automation / MCP bridgeHelp Scout Telegram integration
shared mailbox and customer-support platform
API / automation / MCP bridgeGorgias Telegram integration
ecommerce help desk with customer and order context
API / automation / MCP bridge03 guides
Automation
Orchestrate event-driven, scheduled and AI-assisted workflows with durable state.
06 guides
Work and knowledge
Turn selected decisions, tasks and alerts into structured team context.
Notion Telegram integration
knowledge base, lightweight database and team workspace
Native Entergram path documentedAirtable Telegram integration
structured operational database and lightweight application platform
API / automation / MCP bridgeGoogle Sheets Telegram integration
shared spreadsheet for lightweight reporting and operations
API / automation / MCP bridgeSlack Telegram integration
internal team communication and audit logging
Native Entergram path documentedClickUp Telegram integration
task, project and work-management platform
API / automation / MCP bridgeLinear Telegram integration
product and engineering issue-tracking platform
API / automation / MCP bridge02 guides
Commerce and payments
Connect verified customer and transaction events without exposing sensitive data.
Connection methods
Four ways to build safely
- 01
- 02
- 03
- 04
Frequently asked questions
Telegram integration FAQ
Which Entergram integrations are actually live today?
Five: HubSpot, Zendesk, Notion, Slack and Make.com. HubSpot keeps every chat as a contact and syncs custom fields both ways. Zendesk turns private chats into tickets, and an agent reply written in Zendesk goes out from the real Telegram account. Notion keeps one database row per chat, synced both ways. Slack relays every chat a seat can access into one audit channel. Make.com is an app you install and connect with a workspace API key. Everything else in the directory below is a documented connection path, not a shipped connector.
What can I build with the Entergram API?
The REST API is workspace-scoped JSON over HTTPS. It covers chats, messages, contacts, custom fields, tickets, broadcasts, workspace, members and accounts, so you can sync Telegram data into a warehouse, fire a broadcast from an external event, open tickets programmatically or build an internal dashboard. Keys are hashed at rest, shown once, restricted by least-privilege scopes, optionally locked to an IP range, and every call is audit-logged.
Can I request a custom Telegram CRM integration?
Yes. Message the team on Telegram at t.me/hello_entergram or email hello@entergram.com with the system you use and the data you need moved. A request is recorded as demand, not promised as a delivery date, and today the five shipped integrations are HubSpot, Zendesk, Notion, Slack and Make.com. Until a connector exists, the REST API and the Make.com app let you build the custom integration yourself under the same scope model the MCP uses.
Do the API, the Make.com app and the MCP server share permissions?
Yes. The same scope model applies to all three, so you grant the minimum a given integration needs and reuse that decision across code, low-code scenarios and AI agents. Use the API when your own code is the consumer, Make.com when you want visual scenarios instead of code, and the MCP server when an AI client is choosing the action.
Can Entergram connect personal Telegram accounts to other software?
Yes. Entergram provides the authorized Telegram account and workspace layer. The destination system is authorized separately through its API, Make, n8n, MCP or custom middleware. Each guide explains the practical path and clearly labels whether a native connector exists.
Is a Telegram integration the same as a Telegram MCP integration?
No. A broad integration page covers connection choices, data mapping and operating workflows. An MCP page covers AI-agent tools, scopes, prompts and MCP configuration. Entergram assigns those intents to different canonical URLs so the pages do not compete.
Do these integrations use Telegram bots or personal accounts?
The library focuses on authorized personal Telegram accounts through Entergram and explains where a standard bot or Telegram Business connected bot is a better fit. A standard bot does not automatically inherit a person's private chats.
Practical guides
Learn the workflow before you choose
Start with one governed workflow
Need an integration we don't have yet?
HubSpot, Zendesk, Notion, Slack and Make.com are live. Tell us which tool comes next, and why.