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Crypto & trading

Use case: P2P & OTC Traders

Handle hundreds of deal chats without losing the thread

Sort by who spoke last to surface every stalled conversation, drop reminders that ping your own Telegram, and follow up with slash-command templates.

P2P and OTC flow is a volume problem before it is anything else. Hundreds of chats, each at a different stage, and the only thing separating a live deal from a dead one is whether anyone followed up.

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Works with your personal Telegram account.
+300 clients 45% faster replies Zero bans in 6 months No bots, no phone-switching

Entergram's own measurements: product usage data and our in-app customer survey. Not independently audited.

The operating loop

How P2P & OTC Traders run marketing, sales and service on Telegram

Capture
  1. All accounts, one table

    Run several trading identities at once and read them in a single inbox instead of switching sessions all day.

  2. Sort by last message sender

    Order the inbox by who spoke last and every chat waiting on you rises to the top immediately.

  3. Tag by corridor and asset

    Workspace-shared tags separate corridors, assets and payment rails so a filter shows one book at a time.

  4. Resolve new counterparties

    Reach a contact by username through live Telegram search, or by phone number when no username exists.

  1. Get every inbound request into one queue you can actually sort.

  2. Move each chat through a stage instead of hoping you remember it.

  3. Turn one-off counterparties into repeat flow.

How Entergram helps

See how Entergram works as a Telegram CRM

The challenge

Volume is the whole problem. Hundreds of chats sit open at once, each at a different stage, and Telegram gives you no way to tell which ones are waiting on you. Deals go cold not because the counterparty walked away but because nobody followed up in time, and there is no view that surfaces the ones going quiet.

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How Entergram helps

Entergram turns the inbox into a queue you can sort and filter. Order by who sent the last message and everything waiting on you surfaces at once. Custom fields hold stage, size, rate and payment method, so a filter isolates every deal awaiting payment. Reminders arrive in your own Telegram, and slash-command templates make personalized follow-up a keystroke rather than a retype. Everything runs across several accounts at once, each on its own proxy and dedicated IP.

Capabilities

What P2P & OTC Traders actually use

Multi-account inbox with deep filters · Reminders through the Reminder Bot · Broadcasts from personal accounts · Contact resolution by username or phone · Tickets for disputes

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  • Multi-account inbox with deep filtersFilter by account, tag, custom field or who spoke last. The inbox becomes a working queue rather than a wall of unread chats.
  • Reminders through the Reminder BotReminders are delivered to your own Telegram, so the nudge lands where you already are.
  • Broadcasts from personal accountsPersonalized per recipient, sent from real accounts, spread across several connected identities with conservative pacing.
  • Contact resolution by username or phoneResolve a counterparty by username through live Telegram search, or by phone number when no username is available.
  • Tickets for disputesA stuck settlement becomes an SLA ticket with an owner and a deadline instead of a chat that keeps sliding down the list.

Setup

How it works

Connect your trading accounts · Set up stage and deal fields · Sort by who replied last · Set reminders on the slow ones · Broadcast rate updates to a segment

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01 Connect your trading accounts

Bring every identity you trade from into one inbox. Each gets its own proxy and dedicated IP.

02 Set up stage and deal fields

Stage, size, rate and payment method as custom columns, plus tags for corridor and asset.

03 Sort by who replied last

Work the top of that list first. Everything waiting on you is there, and nothing needs remembering.

04 Set reminders on the slow ones

Anything that needs chasing later gets a reminder that pings your own Telegram at the right time.

05 Broadcast rate updates to a segment

Filter to a corridor, send a personalized update from real accounts, and handle the replies in the same inbox.

Integrations

Keep the rest of your stack in sync

Telegram stays the place the conversation happens, while the systems your team already uses stay up to date.

Learn more
  • CSV export: take settled trades out with rate, size and counterparty already filled in, so nothing is retyped into the book.
  • Entergram MCP: ask an approved assistant which chats have gone quiet past your follow-up window and draft the next message from the thread's own context.
  • The Entergram API (Pro): read stage, amount and payment method from each trade chat into the ledger or risk sheet the operation already runs on.

FAQ

Questions from P2P & OTC Traders

How is this different from a trading desk setup?
A desk optimizes for structured deal records and handover between traders. P2P and OTC flow optimizes for volume and follow-up speed, so the emphasis here is sorting, reminders and templated replies. The underlying workspace is the same, and many operations run both.
Can I message someone who has never contacted me?
Yes, if you already have their username or phone number. Entergram resolves it live through a connected account. It does not build the list for you and does not harvest group members.
Will running many accounts get them flagged?
Every account routes through its own unique proxy with a dedicated IP, so accounts never share a fingerprint. Broadcasts are paced for Telegram and can be spread across several accounts.
Do broadcasts run if I close my laptop?
Yes. Broadcasts are server-side proxied jobs, so you can close the browser and come back later.
Can I see which hours are busiest?
Yes. Messaging analytics cover messages sent and received, response times, and busiest hours and days.
What stages should a P2P trade move through?
A status field with Inquiry, Negotiating, Payment Pending, Confirming and Complete covers most flow. Pair it with amount, payment method and a settlement date field, and the inbox filters down to everything awaiting payment or settling today. The stages are yours to rename, because they are custom fields, not a fixed pipeline.
How do I get trade records out for reconciliation?
Keep amount, status, payment method and settlement date as custom fields on each trade chat, then filter to the day's settled trades and export them to CSV for the book.
What changes when a second trader joins?
Each trader connects their own accounts to the same workspace, and chats can be assigned to whoever owns the deal. The next person inherits the stage and amount from the fields and the agreed terms from internal comments, which the counterparty never sees.

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