Skip to main content
Sales & Growth

Telegram CRM for Marketing Agencies

Run every client's Telegram from one workspace

Each account manager connects the client accounts they handle. The agency shares the CRM layer above: campaign fields, client tags, handover notes and a month-end export.

An agency running client Telegram accounts has a visibility problem and a continuity problem. Nobody can see who is handling which client, and when someone leaves, their context goes with them.

Start free trial Book a demo

Free 3-day Pro trial. 5 Telegram accounts per seat with proxy and dedicated IP, on every plan.

100+ client accounts in one workspace
5 accounts per seat, extra at EUR 5/mo
1:1 proxy and dedicated IP per client account

The operating loop

How Marketing Agencies run marketing, sales and service on Telegram

Bring every client account under one roof without mixing them up.

Account managers connect their clients

Message access mirrors how it works in Telegram itself. Each manager connects the accounts they are responsible for.

Client tags across the workspace

Shared tags separate Client-A from Client-B so a filter shows one book of work at a time.

Per-account proxy and dedicated IP

Client accounts never share a fingerprint, which matters when one agency runs dozens.

Inbound briefs as tracked chats

A brief arriving in a DM becomes a record with a deliverable, a deadline and an owner.

01

The challenge

An agency team manages dozens of client Telegram accounts. Without structure it is impossible to know who is handling which client, what stage each campaign is in, or how the team is actually performing. Account managers switch between accounts all day, and when one leaves, their context vanishes with them.

02

How Entergram helps

Each account manager connects the relevant client accounts in their own Entergram, so message access mirrors how it works in Telegram itself. The workspace shares the CRM layer above: custom columns for campaigns, tags for clients, internal comments for handovers, and ticketing for deliverables. The Pro analytics page gives agency leads a per-member performance board, and CSV export turns the month's activity into a client report.

  • One workspace covering every client Telegram account the team handles
  • Custom columns and tags so every chat carries its campaign context
  • Internal comments that survive handovers and shift changes
  • Per-member team performance board on Pro
  • Slash-command templates for repeated client replies
  • CSV export for monthly client reporting

Capabilities

What Marketing Agencies actually use

Multi-account inbox across clients

Every client account in one filterable table. No logging in and out between client identities.

Workspace-shared tags and fields

The CRM layer is shared even when accounts are not, which is what lets an agency standardize across clients.

Tickets with SLA

Deliverables become owned work with a deadline, a category and a resolution field.

Per-member analytics on Pro

Response time, message volume and unread counts by manager, plus busiest hours and days.

Privacy controls

Hide usernames and group member information, and prevent editing or deletion, so contractor turnover does not leak client audiences.

Setup

How it works

  1. 01

    One seat per account manager

    Each manager connects the client accounts they are assigned, each with its own proxy and dedicated IP.

  2. 02

    Set up campaign fields

    Campaign, deliverable, deadline and status as custom columns, applied consistently across clients.

  3. 03

    Tag every chat by client

    Workspace-shared tags keep client books separable with a single filter.

  4. 04

    Ticket the deliverables

    Anything with a deadline becomes an owned ticket with an SLA rather than a remembered promise.

  5. 05

    Review weekly, export monthly

    Read the team board each week, and export CSV at month-end for the client report.

Integrations

Keep the rest of your stack in sync

Telegram stays the place the conversation happens, while the systems your team already uses stay up to date.

  • HubSpot through Make.com: when a client deal changes stage, update the matching Telegram chat's campaign and status fields instead of asking managers to maintain two systems.
  • Google Sheets: write monthly response-time and workload exports into the reporting sheet the client already receives.
  • Entergram MCP: summarize open client conversations and draft a handover brief before the next shift starts.

FAQ

Questions from Marketing Agencies

Can one agency manage accounts for many clients?

Yes. That is the standard setup. Each manager connects the client accounts they handle, all of it reads from one workspace inbox, and shared tags keep the client books separable.

Does every manager see every client?

Message access mirrors Telegram: a manager sees the accounts they themselves connected. The CRM layer above (fields, tags, tickets) is what the workspace shares.

How do we report to clients?

Export to CSV. Response times, message volume and activity by hour come out in a form a monthly client report can use directly.

What happens when a contractor leaves?

The CRM layer, tags, comments and ticket history stay with the workspace. Privacy controls can hide usernames and member information, and message deletion can be blocked entirely.

What does an extra client account cost?

Each seat includes 5 Telegram accounts, and extra accounts are EUR 5 per month in the same seat. Every one gets its own proxy and dedicated IP.

Run Marketing Agencies on real Telegram accounts

Free 3-day Pro trial. 5 Telegram accounts per seat with proxy and dedicated IP, on every plan.

Start free trial Book a demo