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All use cases

Sales & Growth

A sales pipeline that lives inside the chat

Every rep keeps their own personal Telegram account. The workspace shares the layer above it: stages, custom fields, reminders and a team performance board.

When deals close in Telegram DMs, a normal CRM is a second system nobody updates. Entergram makes the inbox itself the pipeline, so the record is a by-product of the conversation rather than admin work after it.

100+ Telegram accounts in one inbox
5 accounts per seat on every plan
1 MCP endpoint across every account

Why this cluster

What these teams have in common

Sales teams on Telegram hit the same wall twice. First, managers cannot see the pipeline because it lives in reps' personal DMs. Second, reps will not maintain a separate CRM when the conversation is already open in front of them.

Entergram resolves both by keeping each rep on their own real personal account and sharing only the CRM layer: stages, custom fields, tags, internal comments and reminders. Nothing about how the rep talks to a prospect changes.

Outbound runs on the same foundation. Import a contact list, resolve people by username or phone number through live Telegram search, and spread the send across several connected accounts with Telegram-aware pacing. Replies land in the shared inbox against the CRM record.

Capabilities

The foundation every one of them runs on

Pipeline stages on real conversations

Lead management is the specialism. Stages, custom fields and chat context attach to the Telegram conversation itself, not to a duplicate record someone has to keep in sync.

Broadcasts from personal accounts

Send the same message to many chats at once, personalized per recipient, from real accounts rather than a bot. Imported list columns become merge tags and filters.

Username and phone-number resolution

Resolve a contact by username through live Telegram search, including people who have never messaged the workspace, or by phone number when no username exists.

Reminders and follow-up that reach the rep

Reminders are delivered to the rep's own Telegram, so the nudge arrives in the app they already have open instead of an email they will not read.

FAQ

Sales & Growth questions

Do reps have to give up their personal Telegram account?

No. That is the point of the model. Each person connects their own personal account inside the company workspace, and chooses per account whether to share it with the workspace or keep it private.

Can a manager see the pipeline without reading every DM?

Yes. Shared CRM fields, stages and tags are visible at the workspace level, and the Pro analytics page shows a per-member board with response time, message volume and unread counts.

Is this a bulk-messaging or scraping tool?

No. Entergram does not harvest members from groups an account has not joined and does not sell contact data. You supply the list, and Entergram resolves it against Telegram.

What happens to replies from a broadcast?

They land in the shared inbox against the CRM record for that contact, so a campaign turns into tracked conversations rather than a dead-end send.

Run Telegram like the rest of your stack

Free 3-day Pro trial. 5 Telegram accounts per seat with proxy and dedicated IP, on every plan.