A sales pipeline that lives inside the chat

Outbound runs on the same foundation. Import a contact list and its columns become custom fields, usable as filters and merge tags. Entergram resolves each contact by username through live Telegram search, or by phone number when no username exists, spreads the send across several connected accounts on their own proxies with Telegram-aware pacing, and routes replies into the Entergram inbox against the CRM record. You supply the list. Entergram does not harvest group members and does not sell contact data.

Where they differ is which part of the funnel carries the weight. Sales teams lean on stages and reminders so deals do not go quiet. Growth teams lean on list import, contact resolution and paced sends across several identities. Marketing agencies need client separation: each account manager connects the client accounts they handle, client tags and campaign fields sit on the chats, and CSV export turns a month of activity into a client report. B2B networking teams record company, owner, stage and last touch, so a change of owner is a handover rather than a reset. Recruiters put stage, role, client, rate and availability on the chat, so a filter shows every candidate mid-screen.

The risk all six share is the book walking out of the door with a person. The four workspace privacy controls (hide usernames, hide group member information, prevent message editing, prevent message deletion) mean inbox access is not a copy of the contact list, and the CRM layer stays when the rep does. It is one Telegram CRM workspace across the whole cluster; the use case only decides which fields you create.

• Pipeline stages on real conversationsLead management is the specialism. Stages, custom fields and chat context attach to the Telegram conversation itself, not to a duplicate record someone has to keep in sync.
• Broadcasts from personal accountsSend the same message to many chats at once, personalized per recipient, from real accounts rather than a bot. Imported list columns become merge tags and filters.
• Username and phone-number resolutionResolve a contact by username through live Telegram search, including people who have never messaged the workspace, or by phone number when no username exists.
• Reminders and follow-up that reach the repReminders are delivered to the rep's own Telegram, so the nudge arrives in the app they already have open instead of an email they will not read.