Public API access after upgrading to Pro
Workspaces that upgrade from a trial to a paid Pro plan can use Public API access immediately.
Fixed
- Public API access is restored as soon as a trial workspace converts to a paid Pro subscription.
From the Entergram team
What's New
This is our shipping diary: the useful things we have added, the rough edges we have smoothed out, and the lessons our customers helped us learn along the way.
Self-healing Telegram folder views
Saved views recover cleanly when a Telegram folder has been deleted.
Fixed
- Saved views automatically remove Telegram folders that no longer exist instead of repeatedly showing an error.
Reliable account status in large workspaces
Connected-account status loads completely even when a workspace has a large number of Telegram accounts.
Fixed
- Connected-account status is loaded in safe batches so large workspaces no longer lose part of the result.
Cleaner seat management
Expired, unused seats no longer clutter the member list, while required billing cleanup is grouped into one clear notice for workspace owners.
Fixed
- Expired, unused seats no longer appear as red rows in Seats & Team Members, and required billing cleanup is grouped into one clear notice for workspace owners.
Workspace exports, access controls, and more reliable daily workflows
Export complete workspace data, control access by network, and work with more reliable chats, tickets, analytics, onboarding, and integrations.
New
- Request complete workspace data exports that continue after you close the browser, follow their status in export history, and receive an email with a secure download when each export is ready.
- Restrict workspace access to trusted IP addresses or networks, with an optional exception for workspace owners and administrators.
Improved
- Analytics now highlight active chats and peak activity, explain reply-time and deleted-message totals more clearly, and use simpler charts.
- Pasting into the message composer now preserves whitespace, undo history, and spacing around links.
- Telegram username search finds network results more reliably and paces larger searches to avoid temporary limits.
- Language selectors show native language names, and onboarding validates referral codes before the workspace is created.
- Trial workspaces can connect up to five Telegram accounts. Members can connect their own accounts by default, while owners and administrators can disable this permission.
- Personal account deletion now requires an authenticated, single-use email confirmation that expires after ten minutes.
- MCP setup includes clearer connection steps and examples, and desktop clients can complete sign-in on their assigned local callback ports.
Fixed
- Ticket lists paginate across the whole workspace and keep the selected filters when more results are loaded.
- Assignments, comments, and linked tickets stay synchronized across shared Telegram accounts and other workspace members' live sessions.
- Deleting an open ticket while another session is offline no longer leaves stale ticket details after it reconnects.
- Earlier message history remains available after a Telegram group is upgraded to a supergroup.
- Unread state, pinned-message history, message previews, and chat selection recover more consistently across connected Telegram accounts.
- Link previews remain usable when an image cannot load, and your preview choice is preserved through sends and retries.
Reliable acceptance of paid-seat invitations
Workspace invitations can now be accepted for active paid seats even when automatic renewal is disabled.
Fixed
- Workspace invitations can now be accepted for active paid seats even when automatic renewal is disabled.
More reliable multi-account chat search
Search across all selected accounts with automatic retries for temporary request limits and clear feedback when results are incomplete.
Fixed
- Search messages across all selected accounts, including accounts that were previously omitted from larger selections.
- Temporary request limits are retried automatically. If an account still cannot be searched, the results clearly indicate that they may be incomplete.
Reliable invitations for paid seats
Paid workspace seats remain available for invitations until their access period ends, including replacement links after an invitation expires.
Fixed
- Paid workspace seats remain available for invitations until their access period ends, including replacement links after an invitation expires.
Reliable assignee synchronization
Assignee changes now stay synchronized between Kanban cards and the Details panel across workspace views.
Fixed
- Assignee changes now stay synchronized between Kanban cards and the Details panel, including boards grouped by custom columns and live updates made by another workspace member.
More reliable media after reconnects
Media and large attachments now load reliably after reconnects without overwhelming the workspace.
Fixed
- Media and large attachments now load reliably after reconnects without overwhelming the workspace.
More reliable Reminder Bot delivery
Reminder Bot notifications now reach the correct Telegram conversation more reliably.
Fixed
- Reminder Bot notifications are delivered to the correct Telegram conversation after account synchronization.
More reliable chats, reminders, and account controls
Reminders now use the selected timezone, while live chat views, shared Telegram accounts, deleted messages, left chats, and administrator account controls behave more reliably.
Improved
- Reminder scheduling uses your selected timezone and shows clear local-time details.
- The Reminder Bot offers localized setup, upcoming-reminder views, and clearer reminder cards.
- Workspace administrators can disconnect member-owned Telegram accounts while owner and administrator boundaries remain protected.
Fixed
- Custom-field Views stay live and keep the correct chats visible.
- Disconnecting one shared Telegram account no longer hides healthy chats from the workspace.
- Deleted final messages stay deleted after reload, and chats disappear immediately after leaving a group or channel.
- Account deletion completes more reliably for accounts with large chat histories.
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