Sourced customer field report

What an 11-person Web3 agency learned from two weeks of Telegram analytics

A transparent field note based on a contemporaneous Entergram company post. The customer is partially identified, the source is public, and the results have not been independently audited.

Emil's Web3 marketing agency

Web3 marketing, 11-person team

The team had no shared view of quiet hours or individual response and messaging patterns across its Telegram work.

2 weeks

Observation period reported

2-5 PM

Team-wide quiet window found

89%

Reply rate reported for one junior teammate

The agency connected its team to Entergram Analytics and reviewed the activity heatmap, message volume, response ratios and deleted-message signals after two weeks.

The agency moved standups after the heatmap exposed a 2-5 PM coverage gap. The same review identified uneven message volume and highlighted one junior teammate reported at 340 outbound messages per week with an 89% reply rate and no deleted messages.

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