High-value introductions land in the founder inbox, commercial questions arrive in partnerships, and customer problems appear in support. Manual forwarding strips away context and still leaves the team unsure which identity should answer.
Grok lists the accounts first, reads only the requested time window and groups each finding by account_id and chat. It drafts replies, proposes owners and creates tickets only after approval.
The team receives one briefing with three explicit account sections. Every lead, complaint and reply stays traceable to the original Telegram identity and conversation.
One MCP endpoint gives Grok a complete operating view without merging accounts or replacing them with a bot.