Guides
Telegram Shared Inbox: How to Set One Up for Your Team
Set up a Telegram shared inbox for your team: connect accounts to one workspace, assign chats, leave internal comments, and keep private accounts private.
Matias
Mar 19, 2026
Blog
Telegram guides for sales, support and automation
Practical guides for running Telegram sales, support, analytics, broadcasts, integrations and AI workflows across multiple accounts.
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Releases
Telegram Analytics with AI: Generate Custom Charts from Your CRM Data
Entergram's analytics get a major upgrade. Default stats like message heatmaps and ticket resolution plus an AI-powered Create Chart feature to generate custom visualizations from your CRM tables.
Matias
Feb 19, 2026
Guides
Customer Support for Personal Telegram Accounts: Why Bots Aren't Enough
Discover how to provide professional 24/7 customer support directly from a personal Telegram account. Compare Zendesk, Freshdesk, Intercom and learn why Entergram's workspace-based support with SLAs and native ticketing beats traditional bots.
Matias
Feb 10, 2026
Releases
Entergram Updates: New UI, Sorting, Chat Pinning and Folder Sync
Discover the latest Entergram updates including new UI, advanced sorting, chat pinning, Telegram folder integration, and sound notifications.
Matias
Sep 16, 2025
Guides
How to Do Telegram Outreach: The Complete Guide to Cold Messaging Without Getting Banned
Master Telegram outreach with proven strategies for warming up accounts, crafting genuine messages, and scaling your outreach without getting banned. Learn the exact techniques top Web3 teams use to build relationships on Telegram.
Matias
Aug 15, 2025
Guides
How to Protect Your Telegram Account: 10 Security Steps
Protect your Telegram account from hackers in 10 steps: 2FA password, active sessions, SIM lock, phishing links, and how to recover a hacked account.
Matias
Aug 15, 2025
Guides
Chat Window Privacy: Live Messages From Telegram, No Message Archive
Learn how Entergram's chat window fetches messages live from Telegram and keeps no message history in its database. Privacy-first design using MTProto encryption.
Matias
Jul 29, 2025
Guides
Custom Labels and Tags for Telegram: Organize Chats Your Way
Create unlimited custom labels and tags to organize your Telegram chats. Build pipelines, track lead status, and categorize conversations with Entergram's flexible tagging system.
Matias
Jul 26, 2025
Industry
Telegram Workspaces: How to Build a Collaborative Team Workspace Without Sacrificing Privacy
Discover how Telegram Workspaces enable teams to collaborate through shared metadata (tags, labels, and comments) while keeping message content strictly private. The future of team messaging with privacy-first design.
Matias
Feb 13, 2025
Guides
How to Manage 10+ Telegram Accounts Without Getting Banned
How sales and support teams run 10 to 20+ Telegram accounts without bans: one IP per account, gradual warm-up, and the fix when an account gets limited.
Matias
Feb 10, 2025
Guides
The Difference Between a Telegram Bot and a Telegram CRM
Understand the key differences between Telegram Bots and Telegram CRMs. Learn when to use automation versus structured management tools for your business communications.
Matias
Feb 10, 2025