Comparison
Wazzup is a connector: it brings WhatsApp, Telegram, Instagram and Viber accounts into a CRM you already run, such as Kommo (formerly amoCRM) or Bitrix24, and it bills per connected channel. Entergram does Telegram only. It puts 100+ personal Telegram accounts in one inbox and adds analytics, tickets, privacy controls and an MCP server on top.
Quick verdict
Both products connect real personal Telegram accounts, so this is not a bot comparison. Choose Wazzup if your team lives in Kommo or Bitrix24 and needs WhatsApp next to Telegram in the deal card. Choose Entergram if Telegram is the business, you run many accounts, and you want the workspace, the analytics and the AI access to be Telegram-native rather than borrowed from a general CRM.
Comparison
How Wazzup and Entergram compare when Telegram is the channel that decides the purchase. Wazzup facts are from wazzup24.com, checked 17 October 2026.
| Wazzup | Entergram | |
|---|---|---|
| What it is | A messenger connector that brings chats into an existing CRM | A Telegram-native CRM and shared inbox, layer 2 on top of Telegram |
| Telegram connection | Personal Telegram account, or a Telegram bot sold as a separate channel | Personal Telegram accounts only, each routed through its own unique proxy |
| Messaging a client first | Yes on START, PRO and MAX, including by username. INBOX is incoming only | Yes, by username or phone number, from any connected account |
| Telegram group chats | Included on every Telegram plan | Included, with privacy controls that can hide group member information |
| Chat limits | 50 chats on START, 500 on INBOX and PRO, unlimited on MAX, per channel | Unlimited chats and contacts on every plan |
| Account scale | Each account is a separately billed channel | 100+ accounts in one inbox, filtered by account instead of switched |
| Team access | Team lead sees every conversation, managers see only their own clients | Per account: share it with the workspace or keep it private to one user |
| Internal privacy controls | Not described on its Telegram pages | Hide usernames, hide group member information, block message editing and deletion |
| Analytics | Team lead can track how many messages each manager sends and when | Messages sent and received, response times, busiest hours and days, raw data download |
| Tickets | Uses the deals and tasks of the connected CRM | Ticket board in Entergram (Pro plan), plus Zendesk tickets if you use Zendesk |
| AI access | Not described on its Telegram pages | MCP server across every Telegram account on the seat (Pro plan) |
| Auto-replies and templates | Yes, a genuine strength | No auto-reply engine. Broadcasts, merge tags and MCP-driven workflows instead |
| CRM integrations | Kommo, Bitrix24, Zoho, HubSpot and, by its own count, 50+ CRMs | HubSpot, Zendesk, Notion, Make.com and Slack. No Kommo or Bitrix24 integration |
| Other messengers | WhatsApp, WhatsApp Business API, Instagram and Viber | None. Telegram only, by design |
| Price | $15 to $90 per channel per month, or $12 to $72 billed yearly | €29 (Basic) or €39 (Pro) per seat per month, 5 Telegram accounts per seat |
| Free trial | 3 days, no chat limit | 3 days, no credit card |
Wazzup bills every Telegram account as a channel, and the cheaper plans cap the number of chats. Entergram includes 5 accounts in each seat, adds more at €5 a month each, and never counts chats. Running 20 accounts stops being 20 line items.
Entergram measures messages sent and received, response times, and the busiest hours and days across every account, and lets you download the raw data. A general CRM reports on deals. This reports on the conversations.
Hide usernames, hide group member information, and stop staff editing or deleting messages. These four controls exist because customers asked for protection against the person who exports the contact list and leaves.
Entergram's MCP server gives Claude, ChatGPT or another MCP client access to every Telegram account on your seat: fill CRM fields, triage tickets, find leads, and answer analytics questions from the raw event stream.
The core difference
You already pay for a CRM, or you are about to. The question is whether Telegram should be one more pipe into it or the place the team works. Wazzup answers the first. Entergram answers the second.
Wazzup is a mature connector. Its pricing page lists six channel types (WhatsApp, WhatsApp Business API, Telegram, Telegram Bot, Instagram and Viber) and its integrations include Kommo, Bitrix24, Zoho and HubSpot. Its Telegram page says chats and contacts are stored in the CRM, so when a manager leaves, the history stays with the company.
It is also not a bot product, which matters. The Telegram channel connects a personal account, it can message a client first by username, and group chats are included on every Telegram plan. If your sales team already runs inside Kommo or Bitrix24 and talks to clients on both WhatsApp and Telegram, Wazzup puts both into the deal card, and that is a strong reason to buy it.
A connector inherits the shape of the CRM it feeds. Telegram becomes a message thread on a deal, and every Telegram-specific question (which account owns this relationship, how fast did each account reply, who is allowed to see the group member list) has to be answered by a tool that was designed around deals.
Entergram starts from the other end. The account is the object. You filter the inbox by account instead of switching to it, decide per account whether it is shared with the workspace or private to one person, and route each account through its own unique proxy. That last detail is why 40 accounts in one workspace do not look like 40 accounts on one IP.
Wazzup's Telegram plans run from $15 to $90 per channel per month on monthly billing ($12 to $72 on yearly billing). A channel is one messenger account. START allows 50 chats, INBOX and PRO allow 500, and only MAX is unlimited. INBOX cannot message clients first.
Entergram's Basic plan is €29 per seat per month and Pro is €39. Each seat includes 5 Telegram accounts, extra accounts are €5 a month each, and chats and contacts are unlimited on every plan. Analytics, tickets, the API and MCP are on Pro. See the pricing page for current rates.
Entergram has no WhatsApp, Instagram or Viber, and this page will not pretend otherwise. It has no Kommo or Bitrix24 integration. Its shipped integrations are HubSpot, Zendesk, Notion, Make.com and Slack, and the HubSpot one syncs contacts and custom fields, not messages.
So if the hard requirement is "every client message from every messenger inside the Bitrix24 deal card", Wazzup is the right tool and Entergram is not.
Cost
Wazzup prices by channel, so the bill follows the number of accounts and the chat cap you need. Entergram prices by seat, so the bill follows the number of people.
| Wazzup | Entergram | |
|---|---|---|
| Pricing unit | Per channel (one messenger account) per month | Per seat per month, 5 Telegram accounts included |
| Entry plan | START: $15/channel/month, 50 chats ($12 billed yearly) | Basic: €29/seat/month |
| Incoming-only plan | INBOX: $30/channel/month, 500 chats, cannot message first | No incoming-only tier |
| Mid plan | PRO: $45/channel/month, 500 chats | Pro: €39/seat/month, adds analytics, tickets, API and MCP |
| Top plan | MAX: $90/channel/month, unlimited chats, audio transcription | Enterprise: custom, minimum 50 seats |
| Extra Telegram account | Another channel at the plan price | €5/month in the same seat |
| CRM licence | Paid separately to Kommo, Bitrix24 or your CRM vendor | Included, Entergram is the CRM |
| Free trial | 3 days | 3 days, no credit card |
One person running five Telegram accounts
On Wazzup PRO, five Telegram channels cost $225 a month on monthly billing (5 × $45), with 500 chats per channel, plus whatever your CRM charges.
On Entergram Pro, one seat with five Telegram accounts costs €39 a month, with unlimited chats. The comparison flips if what you need is WhatsApp in the same CRM card, because Entergram cannot do that at any price.
Wazzup prices are from wazzup24.com/pricing (Telegram tab), checked 17 October 2026, and change without notice. Entergram's plans are on our pricing page.
Honest recommendation
Ask where your team spends the day. If it is inside a CRM and Telegram is one of several messengers, pick the connector. If it is inside Telegram, pick the workspace.
Switching
Most teams do not replace Wazzup outright. They move Telegram and leave WhatsApp where it is.
Log each account into Entergram. Each one is routed through its own unique proxy.
Decide per account whether it is shared with the workspace or private, then switch on the controls you need: hide usernames, hide group member information, block editing and deletion.
Recreate your CRM fields as Entergram custom fields. If you have a contact list, import it: imported columns become custom fields you can filter and merge on.
Keep the WhatsApp and Instagram channels in Wazzup if they do real work, and remove the Telegram channels from your plan once the team has moved.
Connecting an account is a Telegram session. See the security page for how sessions are stored.
FAQ
Practical guides
Wazzup facts come from Wazzup's own site, checked 17 October 2026. Verify current terms with the vendor.
Connect the accounts your clients already message and see them side by side. 3-day trial, no credit card.
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