A practical guide to Telegram automation for business — native quick replies and bots, where they stop, and how teams automate at scale with AI, broadcasts and SLAs.
Matias
Jun 25, 2026
How to use Telegram for business at team scale — a shared inbox, tickets, SLAs and analytics — plus Telegram Business vs WhatsApp Business compared.
Matias
Jun 25, 2026
A practical, non-lawyer walkthrough of what GDPR actually requires from teams managing customer conversations on Telegram — processing basis, retention windows, subject-access rights, and how Entergram's architecture lines up with each.
Matias
Apr 26, 2026
An honest decision matrix: where HubSpot, Salesforce and Pipedrive still win, and where a Telegram-native CRM does work legacy tools structurally can't.
Matias
Apr 25, 2026
Most teams pour budget into Telegram acquisition and ignore retention. Here is how to segment dormant chats, rebuild reasons to reply, and run win-back broadcasts that lift reply rates instead of burning your account reputation.
Matias
Apr 25, 2026
Agencies managing client accounts on Telegram are quietly running on spreadsheets. Here is how to turn a chat-based client book into a workspace where account managers, strategists and freelancers share context without sharing every message.
Matias
Apr 24, 2026
Most teams under-estimate the cost of running Telegram sales on spreadsheets by a factor of ten. Here is a concrete, CFO-grade model for the revenue leaking out of your chats — with the exact formula and the numbers behind each input.
Matias
Apr 24, 2026
Entergram ships with a Make.com integration on Pro. Here are 12 concrete Make scenarios — from Stripe-triggered broadcasts to Airtable contact sync — that turn a Telegram inbox into a real automation target, with real scenarios and step counts.
Matias
Apr 23, 2026
Moderating a large Telegram community is a job that scales badly without the right infrastructure. Here is a field-tested playbook for tagging rule violations, escalating to tickets, and running a mod team on SLA so no member falls through the cracks.
Matias
Apr 23, 2026
Russian users and teams face Telegram slowdowns, regional blocks and tightening restrictions. Entergram's built-in proxy with dedicated IP routes every account around the block so your team never loses a conversation.
Matias
Apr 22, 2026
Build a professional Telegram support system for your team. Learn how to manage tickets, assign agents, track SLAs, and deliver faster resolutions using Telegram as your support channel.
Matias
Mar 21, 2026
Learn how to capture, qualify, and convert leads on Telegram. Build pipelines, automate follow-ups, and measure conversions with a purpose-built system.
Matias
Mar 20, 2026
Learn how to implement telegram sales automation with structured pipelines, broadcast outreach, team coordination, and analytics. A complete guide for sales teams selling on Telegram.
Matias
Mar 20, 2026
Learn how to manage multiple Telegram accounts efficiently. Discover tools, security tips, and workflows for Web3, e-commerce, and agency teams.
Matias
Mar 19, 2026
Set up a Telegram shared inbox and team inbox in minutes. See how a shared Telegram inbox handles chat assignment, internal comments, and privacy-first team collaboration.
Matias
Mar 19, 2026
Discover how to provide professional 24/7 customer support directly from a personal Telegram account. Compare Zendesk, Freshdesk, Intercom and learn why Entergram's workspace-based support with SLAs and native ticketing beats traditional bots.
Matias
Feb 10, 2026
Master Telegram outreach with proven strategies for warming up accounts, crafting genuine messages, and scaling your outreach without getting banned. Learn the exact techniques top Web3 teams use to build relationships on Telegram.
Matias
Aug 15, 2025
Learn how to protect your Telegram account from hackers with 2FA, session management, and safe browsing habits. Plus tips on how to restore a compromised Telegram account and keep your business communications secure.
Matias
Aug 15, 2025
Learn how Entergram's chat window connects to Telegram without storing your messages. Privacy-first design using MTProto encryption and real-time message fetching.
Matias
Jul 29, 2025
Create unlimited custom labels and tags to organize your Telegram chats. Build pipelines, track lead status, and categorize conversations with Entergram's flexible tagging system.
Matias
Jul 26, 2025
Convert Telegram conversations into support tickets. Assign to team members, track status, and measure resolution times with Entergram's ticketing system.
Matias
Jul 22, 2025
Learn how to send broadcast messages on Telegram to multiple contacts simultaneously. Use templates, personalization, and segmentation for effective campaigns.
Matias
Jul 15, 2025
View detailed contact information including group roles, affiliations, and relationship history. Entergram's contact management helps you understand your Telegram network.
Matias
Jul 9, 2025
Learn how a Telegram CRM transforms your business communication. Discover multi-account management, broadcast messaging, custom labels, analytics, and secure chat features for teams.
Matias
Jul 4, 2025
Learn the technical requirements, security best practices, and proper workflow to manage multiple Telegram accounts safely. Understand Telegram's policies and how to avoid account restrictions.
Matias
Feb 10, 2025
Understand the key differences between Telegram Bots and Telegram CRMs. Learn when to use automation versus structured management tools for your business communications.
Matias
Feb 10, 2025
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